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DGM Operations | Scrabble & Jigsaw

Posted on October 28, 2025

Job Description

Job Description
Position Title: Deputy General Manager – Operations
Department: Manufacturing Operations
Location: Saswad Plant, Pune
Company: Food Service India Pvt. Ltd. (FSIPL)
Role Purpose
The role is responsible for leading and managing end-to-end operations at FSIPL’s Saswad
facility. The incumbent will ensure manufacturing excellence, cost efficiency, product quality,
food safety, and compliance while developing team capability and aligning operations to the
company’s growth and efficiency improvement plans.
Educational Qualification
 B.Tech / M.Tech in Food Technology / Chemical / Mechanical Engineering
 Preferred Certifications: ISO Internal Auditor, HACCP, Six Sigma (Green/Black
Belt), TPM, Lean Manufacturing
Experience
 15–20 years of experience in food manufacturing / food service / processed food
industry
 Strong exposure to manufacturing of sauces, gravies, marinades, condiments,
canned food, and base preparations
 Proven experience in leading large teams and delivering cost, quality, and
operational excellence
Key Responsibilities
1. Operational Excellence
1. Maintain complete control over operating costs and unit KPIs, including:
I. Process losses of Raw Material (RM), Packing Material (PM), inks & solvents
II. Capacity Utilisation
III. Overall Equipment Efficiency (OEE)
IV. Productivity
V. On-Time-In-Full (OTIF) Delivery
VI. Operating Cost Efficiency
2. Control material consumption and monitor abnormal variances of materials at all
stocking points.
3. Drive continuous improvement initiatives to reduce process losses, enhance capacity
utilization, and improve efficiency.
2. CAPEX Planning & Execution
 Plan, implement, and monitor CAPEX projects to ensure timely completion within
approved budgets and performance benchmarks.
 Oversee project documentation, validation, and successful handover for operational
use.
3. Functional & Team Management
Manage, control, and train teams in the following functional areas:
 Stores & Inventory Management – RM, PM, Finished Goods, Engineering Spares,
Consumables, Miscellaneous Items
 Plant & Facility Maintenance – Preventive and corrective maintenance systems
 Production Execution – Schedule adherence, resource optimization, and process
control
 5S, GMP, GHP, GWP Implementation – Hygiene, workplace organization, and best
practices
 Quality Control – Batch testing, process checks, and consistency
 Food Safety – Compliance with FSSAI and internal FSIPL standards
 EHS (Environment, Health & Safety) – Workplace safety, audits, and environmental
compliance
 Production Planning & Inventory Control (PPIC) – Coordination of production
schedules and raw material availability
 Plant Administrative Processes & Procedures – Documentation, SOPs, and
operational discipline
 HR Processes – Manpower planning, performance management, and employee
engagement
 Plant Financial Control & MIS Generation – Tracking of costs, variances, and
operational metrics
 Audit & Review Systems – Maintain objective records, conduct audits, and ensure
implementation of improvement actions
 Organizational Alignment – Support FSIPL’s growth plan, operational efficiency
goals, and strategic priorities through collaboration and execution
4. People Development
 Design and implement structured development programs for reporting managers
and key team members.
 Promote a high-performance culture through regular reviews, coaching, and
capability building.
5. Industrial Relations & Statutory Compliance
 Maintain sound industrial relations and a conducive work environment.
 Ensure effective liaison with government authorities and external agencies.
 Ensure completeness and validity of all Establishment Licenses, consents, and
permissions as per statutory requirements.
Key Technical Expertise
 Strong understanding of food manufacturing operations involving sauces, gravies,
condiments, and ready-to-use base preparations
 Experience in filling, packaging, and sealing lines (pouches, jars, and cans)
 Knowledge of food safety systems, HACCP, GMP, GHP, and product traceability
 Proficiency in using SAP / ERP systems and data-based performance analysis
(MIS)
 Exposure to OEE improvement, yield enhancement, cost optimization, and
capacity utilization
Key Success Metrics
 Achievement of monthly production and delivery targets (OTIF)
 Reduction in process losses and material variances
 Improved OEE, capacity utilization, and productivity
 Timely and successful completion of CAPEX projects
 Compliance with food safety, quality, and audit requirements
 Strong team performance and leadership development
Personal Attributes
 Strong leadership and decision-making ability
 Analytical and data-driven approach
 Excellent communication and collaboration skills
 System-oriented, disciplined, and quality-focused mindse
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