DGM Operations | Scrabble & Jigsaw
Posted on October 28, 2025
Job Description
<div>Job Description<br />
Position Title: Deputy General Manager – Operations<br />
Department: Manufacturing Operations<br />
Location: Saswad Plant, Pune<br />
Company: Food Service India Pvt. Ltd. (FSIPL)<br />
Role Purpose<br />
The role is responsible for leading and managing end-to-end operations at FSIPL’s Saswad<br />
facility. The incumbent will ensure manufacturing excellence, cost efficiency, product quality,<br />
food safety, and compliance while developing team capability and aligning operations to the<br />
company’s growth and efficiency improvement plans.<br />
Educational Qualification<br />
B.Tech / M.Tech in Food Technology / Chemical / Mechanical Engineering<br />
Preferred Certifications: ISO Internal Auditor, HACCP, Six Sigma (Green/Black<br />
Belt), TPM, Lean Manufacturing<br />
Experience<br />
15–20 years of experience in food manufacturing / food service / processed food<br />
industry<br />
Strong exposure to manufacturing of sauces, gravies, marinades, condiments,<br />
canned food, and base preparations<br />
Proven experience in leading large teams and delivering cost, quality, and<br />
operational excellence<br />
Key Responsibilities<br />
1. Operational Excellence<br />
1. Maintain complete control over operating costs and unit KPIs, including:<br />
I. Process losses of Raw Material (RM), Packing Material (PM), inks & solvents<br />
II. Capacity Utilisation<br />
III. Overall Equipment Efficiency (OEE)<br />
IV. Productivity<br />
V. On-Time-In-Full (OTIF) Delivery<br />
VI. Operating Cost Efficiency<br />
2. Control material consumption and monitor abnormal variances of materials at all<br />
stocking points.<br />
3. Drive continuous improvement initiatives to reduce process losses, enhance capacity<br />
utilization, and improve efficiency.<br />
2. CAPEX Planning & Execution<br />
Plan, implement, and monitor CAPEX projects to ensure timely completion within<br />
approved budgets and performance benchmarks.</div>
<div> Oversee project documentation, validation, and successful handover for operational<br />
use.<br />
3. Functional & Team Management<br />
Manage, control, and train teams in the following functional areas:<br />
Stores & Inventory Management – RM, PM, Finished Goods, Engineering Spares,<br />
Consumables, Miscellaneous Items<br />
Plant & Facility Maintenance – Preventive and corrective maintenance systems<br />
Production Execution – Schedule adherence, resource optimization, and process<br />
control<br />
5S, GMP, GHP, GWP Implementation – Hygiene, workplace organization, and best<br />
practices<br />
Quality Control – Batch testing, process checks, and consistency<br />
Food Safety – Compliance with FSSAI and internal FSIPL standards<br />
EHS (Environment, Health & Safety) – Workplace safety, audits, and environmental<br />
compliance<br />
Production Planning & Inventory Control (PPIC) – Coordination of production<br />
schedules and raw material availability<br />
Plant Administrative Processes & Procedures – Documentation, SOPs, and<br />
operational discipline<br />
HR Processes – Manpower planning, performance management, and employee<br />
engagement<br />
Plant Financial Control & MIS Generation – Tracking of costs, variances, and<br />
operational metrics<br />
Audit & Review Systems – Maintain objective records, conduct audits, and ensure<br />
implementation of improvement actions<br />
Organizational Alignment – Support FSIPL’s growth plan, operational efficiency<br />
goals, and strategic priorities through collaboration and execution<br />
4. People Development<br />
Design and implement structured development programs for reporting managers<br />
and key team members.<br />
Promote a high-performance culture through regular reviews, coaching, and<br />
capability building.<br />
5. Industrial Relations & Statutory Compliance<br />
Maintain sound industrial relations and a conducive work environment.<br />
Ensure effective liaison with government authorities and external agencies.<br />
Ensure completeness and validity of all Establishment Licenses, consents, and<br />
permissions as per statutory requirements.<br />
Key Technical Expertise<br />
Strong understanding of food manufacturing operations involving sauces, gravies,<br />
condiments, and ready-to-use base preparations<br />
Experience in filling, packaging, and sealing lines (pouches, jars, and cans)<br />
Knowledge of food safety systems, HACCP, GMP, GHP, and product traceability</div>
<div> Proficiency in using SAP / ERP systems and data-based performance analysis<br />
(MIS)<br />
Exposure to OEE improvement, yield enhancement, cost optimization, and<br />
capacity utilization<br />
Key Success Metrics<br />
Achievement of monthly production and delivery targets (OTIF)<br />
Reduction in process losses and material variances<br />
Improved OEE, capacity utilization, and productivity<br />
Timely and successful completion of CAPEX projects<br />
Compliance with food safety, quality, and audit requirements<br />
Strong team performance and leadership development<br />
Personal Attributes<br />
Strong leadership and decision-making ability<br />
Analytical and data-driven approach<br />
Excellent communication and collaboration skills<br />
System-oriented, disciplined, and quality-focused mindse</div>