DGM Operations | Scrabble & Jigsaw
Posted on October 28, 2025
Job Description
Job Description
Position Title: Deputy General Manager – Operations
Department: Manufacturing Operations
Location: Saswad Plant, Pune
Company: Food Service India Pvt. Ltd. (FSIPL)
Role Purpose
The role is responsible for leading and managing end-to-end operations at FSIPL’s Saswad
facility. The incumbent will ensure manufacturing excellence, cost efficiency, product quality,
food safety, and compliance while developing team capability and aligning operations to the
company’s growth and efficiency improvement plans.
Educational Qualification
B.Tech / M.Tech in Food Technology / Chemical / Mechanical Engineering
Preferred Certifications: ISO Internal Auditor, HACCP, Six Sigma (Green/Black
Belt), TPM, Lean Manufacturing
Experience
15–20 years of experience in food manufacturing / food service / processed food
industry
Strong exposure to manufacturing of sauces, gravies, marinades, condiments,
canned food, and base preparations
Proven experience in leading large teams and delivering cost, quality, and
operational excellence
Key Responsibilities
1. Operational Excellence
1. Maintain complete control over operating costs and unit KPIs, including:
I. Process losses of Raw Material (RM), Packing Material (PM), inks & solvents
II. Capacity Utilisation
III. Overall Equipment Efficiency (OEE)
IV. Productivity
V. On-Time-In-Full (OTIF) Delivery
VI. Operating Cost Efficiency
2. Control material consumption and monitor abnormal variances of materials at all
stocking points.
3. Drive continuous improvement initiatives to reduce process losses, enhance capacity
utilization, and improve efficiency.
2. CAPEX Planning & Execution
Plan, implement, and monitor CAPEX projects to ensure timely completion within
approved budgets and performance benchmarks.
Position Title: Deputy General Manager – Operations
Department: Manufacturing Operations
Location: Saswad Plant, Pune
Company: Food Service India Pvt. Ltd. (FSIPL)
Role Purpose
The role is responsible for leading and managing end-to-end operations at FSIPL’s Saswad
facility. The incumbent will ensure manufacturing excellence, cost efficiency, product quality,
food safety, and compliance while developing team capability and aligning operations to the
company’s growth and efficiency improvement plans.
Educational Qualification
B.Tech / M.Tech in Food Technology / Chemical / Mechanical Engineering
Preferred Certifications: ISO Internal Auditor, HACCP, Six Sigma (Green/Black
Belt), TPM, Lean Manufacturing
Experience
15–20 years of experience in food manufacturing / food service / processed food
industry
Strong exposure to manufacturing of sauces, gravies, marinades, condiments,
canned food, and base preparations
Proven experience in leading large teams and delivering cost, quality, and
operational excellence
Key Responsibilities
1. Operational Excellence
1. Maintain complete control over operating costs and unit KPIs, including:
I. Process losses of Raw Material (RM), Packing Material (PM), inks & solvents
II. Capacity Utilisation
III. Overall Equipment Efficiency (OEE)
IV. Productivity
V. On-Time-In-Full (OTIF) Delivery
VI. Operating Cost Efficiency
2. Control material consumption and monitor abnormal variances of materials at all
stocking points.
3. Drive continuous improvement initiatives to reduce process losses, enhance capacity
utilization, and improve efficiency.
2. CAPEX Planning & Execution
Plan, implement, and monitor CAPEX projects to ensure timely completion within
approved budgets and performance benchmarks.
Oversee project documentation, validation, and successful handover for operational
use.
3. Functional & Team Management
Manage, control, and train teams in the following functional areas:
Stores & Inventory Management – RM, PM, Finished Goods, Engineering Spares,
Consumables, Miscellaneous Items
Plant & Facility Maintenance – Preventive and corrective maintenance systems
Production Execution – Schedule adherence, resource optimization, and process
control
5S, GMP, GHP, GWP Implementation – Hygiene, workplace organization, and best
practices
Quality Control – Batch testing, process checks, and consistency
Food Safety – Compliance with FSSAI and internal FSIPL standards
EHS (Environment, Health & Safety) – Workplace safety, audits, and environmental
compliance
Production Planning & Inventory Control (PPIC) – Coordination of production
schedules and raw material availability
Plant Administrative Processes & Procedures – Documentation, SOPs, and
operational discipline
HR Processes – Manpower planning, performance management, and employee
engagement
Plant Financial Control & MIS Generation – Tracking of costs, variances, and
operational metrics
Audit & Review Systems – Maintain objective records, conduct audits, and ensure
implementation of improvement actions
Organizational Alignment – Support FSIPL’s growth plan, operational efficiency
goals, and strategic priorities through collaboration and execution
4. People Development
Design and implement structured development programs for reporting managers
and key team members.
Promote a high-performance culture through regular reviews, coaching, and
capability building.
5. Industrial Relations & Statutory Compliance
Maintain sound industrial relations and a conducive work environment.
Ensure effective liaison with government authorities and external agencies.
Ensure completeness and validity of all Establishment Licenses, consents, and
permissions as per statutory requirements.
Key Technical Expertise
Strong understanding of food manufacturing operations involving sauces, gravies,
condiments, and ready-to-use base preparations
Experience in filling, packaging, and sealing lines (pouches, jars, and cans)
Knowledge of food safety systems, HACCP, GMP, GHP, and product traceability
use.
3. Functional & Team Management
Manage, control, and train teams in the following functional areas:
Stores & Inventory Management – RM, PM, Finished Goods, Engineering Spares,
Consumables, Miscellaneous Items
Plant & Facility Maintenance – Preventive and corrective maintenance systems
Production Execution – Schedule adherence, resource optimization, and process
control
5S, GMP, GHP, GWP Implementation – Hygiene, workplace organization, and best
practices
Quality Control – Batch testing, process checks, and consistency
Food Safety – Compliance with FSSAI and internal FSIPL standards
EHS (Environment, Health & Safety) – Workplace safety, audits, and environmental
compliance
Production Planning & Inventory Control (PPIC) – Coordination of production
schedules and raw material availability
Plant Administrative Processes & Procedures – Documentation, SOPs, and
operational discipline
HR Processes – Manpower planning, performance management, and employee
engagement
Plant Financial Control & MIS Generation – Tracking of costs, variances, and
operational metrics
Audit & Review Systems – Maintain objective records, conduct audits, and ensure
implementation of improvement actions
Organizational Alignment – Support FSIPL’s growth plan, operational efficiency
goals, and strategic priorities through collaboration and execution
4. People Development
Design and implement structured development programs for reporting managers
and key team members.
Promote a high-performance culture through regular reviews, coaching, and
capability building.
5. Industrial Relations & Statutory Compliance
Maintain sound industrial relations and a conducive work environment.
Ensure effective liaison with government authorities and external agencies.
Ensure completeness and validity of all Establishment Licenses, consents, and
permissions as per statutory requirements.
Key Technical Expertise
Strong understanding of food manufacturing operations involving sauces, gravies,
condiments, and ready-to-use base preparations
Experience in filling, packaging, and sealing lines (pouches, jars, and cans)
Knowledge of food safety systems, HACCP, GMP, GHP, and product traceability
Proficiency in using SAP / ERP systems and data-based performance analysis
(MIS)
Exposure to OEE improvement, yield enhancement, cost optimization, and
capacity utilization
Key Success Metrics
Achievement of monthly production and delivery targets (OTIF)
Reduction in process losses and material variances
Improved OEE, capacity utilization, and productivity
Timely and successful completion of CAPEX projects
Compliance with food safety, quality, and audit requirements
Strong team performance and leadership development
Personal Attributes
Strong leadership and decision-making ability
Analytical and data-driven approach
Excellent communication and collaboration skills
System-oriented, disciplined, and quality-focused mindse
(MIS)
Exposure to OEE improvement, yield enhancement, cost optimization, and
capacity utilization
Key Success Metrics
Achievement of monthly production and delivery targets (OTIF)
Reduction in process losses and material variances
Improved OEE, capacity utilization, and productivity
Timely and successful completion of CAPEX projects
Compliance with food safety, quality, and audit requirements
Strong team performance and leadership development
Personal Attributes
Strong leadership and decision-making ability
Analytical and data-driven approach
Excellent communication and collaboration skills
System-oriented, disciplined, and quality-focused mindse
