JD – KAM – Ecomm<br />  <br /> Job Title: E-commerce Key Account Manager<br /> Location: Gurugram, Sector 56.<br /> Type: Full-time<br />  <br /> About Us<br /> At Miraggio, we’re redefining affordable luxury for modern women through our thoughtfully designed handbags. As a fast-growing D2C brand, we’re seeking a dynamic E-commerce Key Account Manager to drive growth and optimize our presence across key e-commerce platforms.<br />  <br /> Role Overview<br /> The E-commerce Key Account Manager will oversee operations for Miraggio’s accounts on leading marketplaces (Amazon, Flipkart, Zepto, blinkit, etc.).<br /> The ideal candidate will have a strong background in managing platform-specific PPC ads, identifying growth opportunities, and ensuring operational excellence to achieve business objectives.<br />  <br /> Key Responsibilities<br /> Account Management and Strategy:<br />

• Serve as the primary point of contact for platform partners to build strong relationships and maximize account performance.<br />
• Develop and execute tailored strategies for each platform to meet revenue, profitability, and market share goals.<br />
• Negotiate for better visibility opportunities, promotional placements, and platform-specific ad campaigns.<br />  <br /> PPC Campaign Management:<br />
• Plan, execute, and optimize PPC campaigns on Amazon, Flipkart, and other marketplaces to drive traffic, visibility, and sales.<br />
• Monitor campaign performance metrics (ACOS, ROAS, CTR, CPC) and implement data-driven optimizations to improve ROI.<br />
• Conduct regular keyword research and A/B testing to refine targeting strategies.<br />  <br /> Performance Optimization:<br />
• Analyze sales data to identify growth opportunities and address inefficiencies in product listings, pricing, and campaign strategies.<br />
• Collaborate with internal teams to enhance product listings, improve content quality, and optimize SEO for better organic ranking.<br />  <br /> P&L Ownership:<br />
• Take full ownership of the profit and loss statement of assigned account, ensuring all revenue and expense targets are met.<br />
• Optimize promotional spends, discounts, and marketing budgets to maximize profitability.<br />  <br /> Operational Excellence:<br />
• Coordinate with supply chain teams to ensure inventory availability and adherence to platform SLA requirements.<br />
• Resolve operational challenges such as chargebacks, penalties, or discrepancies in catalog listings.<br />  <br /> Reporting and Insights:<br />
• Generate and present detailed performance reports with actionable insights for continuous improvement.<br />
• Stay updated with platform trends, algorithm changes, and advertising innovations to maintain a competitive edge.<br />  <br /> Requirements<br /> Experience:<br />
• 3-5 years of experience in e-commerce account management, preferably in the fashion or lifestyle category.<br />
• Proven experience in managing and optimizing PPC campaigns on Amazon, Flipkart, or other major e-commerce platforms.<br /> Skills:<br />
• Expertise in e-commerce advertising platforms and tools like Amazon Advertising Console, Flipkart Ads, and related analytics dashboards.<br />
• Proficiency in analysing data and identifying actionable growth opportunities.<br />
• Strong communication, negotiation, and relationship management skills.<br /> Traits:<br />
• Analytical and data-driven mindset with attention to detail.<br />
• Ability to work in a fast-paced environment and manage multiple accounts simultaneously.<br /> Qualifications:<br />
• Bachelor’s degree.<br />
• Certification in Amazon Advertising or similar programs is a plus.