Job Title: General Manager – Talent Acquisition
Location: Bengaluru, India
Company: Porter
Industry: Logistics & Tech-Enabled Services
About Porter:
At Porter, we’re on a mission to move a billion dreams by building the most trusted, efficient, and seamless logistics platform in India. We started in 2014 with a simple vision — to transform intra-city logistics through technology. Today, Porter is a late-stage startup, serving millions of users across 21+ cities, backed by marquee investors like Tiger Global, Lightrock, and Peak XV.
We solve real-world problems — from empowering micro-entrepreneurs and truck owners, to optimizing last-mile delivery for SMEs and enterprises. Every challenge we take on has real consequences and real impact.
With a sharp focus on user obsession, ownership, and collaboration, we’re building a workplace where people thrive when they take bold bets, move fast, and build with empathy.
If you’re looking to work where scale meets purpose, complexity fuels learning, and culture isn’t an afterthought, Porter is the place.
We are looking for an exceptional General Manager – Talent Acquisition to lead scalable, datadriven, and sustainable hiring across Sales, Support, and Technology teams. This role will play a critical part in optimizing hiring processes, leveraging contract-based workforce strategies, and ensuring an analytics-driven approach to talent decisions.
Role Overview:
As the GM – Talent Acquisition, you will drive the end-to-end hiring strategy for all business functions, ensuring speed, efficiency, and workforce sustainability. You will lead a high-performing TA team, implement best-in-class hiring practices, and leverage data insights to support Porter’s hypergrowth and operational excellence.
Key Responsibilities:
- Strategic Talent Acquisition & Hiring Excellence
- Design and implement a scalable talent acquisition strategy aligned with business objectives.
- Optimize contractual hiring models for Sales and Support teams, ensuring flexibility and cost efficiency.
- Establish structured hiring frameworks for Technology teams, balancing speed and quality of hires.
- Enhance Porter’s employer brand, positioning it as a top choice for talent in the logisticstech space.
- Data-Driven Workforce Planning & Analytics
- Develop real-time hiring dashboards to track cost-per-hire, time-to-fill, and hiring quality.
- Use predictive analytics to forecast workforce demands and hiring needs.
- Ensure data-backed decision-making in sourcing, screening, and talent pipelining.
- Process Automation & Recruitment Optimization
- Standardize structured interview processes and competency assessment frameworks for bias-free, quality hiring.
- Implement continuous process improvements to optimize recruiter bandwidth and efficiency.
- Contract & Alternative Workforce Strategies
- Build and execute a scalable contract workforce strategy for Sales and Support teams.
- Develop partnerships with staffing agencies, third-party vendors, and gig workforce platforms.
- Ensure compliance with labour laws, contract regulations, and workforce governance.
- Business Partnership & Leadership Collaboration
- Work closely with Sales, Operations, and Tech leadership to align TA with business growth and expansion plans.
- Partner with HRBPs and finance teams to ensure cost-effective hiring and headcount planning.
- Establish strong vendor management and campus hiring strategies for long-term talent pipelines.
- Candidate Experience & Employer Branding
- Drive seamless and high-touch candidate experiences, ensuring high offer acceptance rates.
- Strengthen Porter's employer brand through talent marketing, social media, and employee advocacy.
- Implement strategies to improve new hire retention and productivity post-onboarding.
Key Qualifications & Experience:
-
- 10-12 years of talent acquisition experience, with at least 3 years in a leadership role.
- Proven track record of scaling hiring operations in a high-growth, fast-paced startup.
- Expertise in data analytics, workforce planning, and recruitment automation.
- Experience in contract and gig workforce hiring for Sales & Support teams.
- Hands-on experience with ATS, AI-driven hiring tools, and recruitment CRMs.
Key Skills:
High-Volume Hiring & Workforce Planning
Data Analytics & Metrics-Driven Decision Making
Contract & Gig Workforce Management
Process Automation & Recruitment Tech
Stakeholder Management & Business Alignment
Employer Branding & Candidate Experience
Why Join Porter?
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- Lead and shape hiring strategies for a market-leading logistics-tech company.
- Work with top industry leaders and drive high-impact, innovation-led hiring.
- Influence Porter’s workforce strategy at a national scale.
- Competitive compensation, ESOPs, and career growth opportunities.