Job Description
<p style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri"><span style="font-size:11.0000pt"><span style="font-family:Calibri">Company Overview</span></span></span></span></span></p>
<p style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri"><span style="font-size:11.0000pt"><span style="font-family:Calibri">Indra Shakti Ventures LLP is a purpose-driven FMCG company reimagining India’s food and beverage landscape through brands rooted in heritage, health, and sustainability. Guided by the philosophy “Bharat ke liye, Bharat mein”, it blends indigenous innovation with modern consumer aspirations. Its flagship brand SWĀH revives India’s heirloom rice varieties while empowering rural farmers, and Hado pioneers functional beverages crafted with natural botanicals and adaptogens for mindful social drinking. Together, they embody Indra Shakti’s mission to balance commerce with conscience — nurturing Bharat’s wellbeing, one product at a time.</span></span></span></span></span></p>
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<p style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri"><span style="font-size:11.0000pt"><span style="font-family:Calibri">About the Role</span></span></span></span></span></p>
<p style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri"><span style="font-size:11.0000pt"><span style="font-family:Calibri">We are seeking a dynamic and experienced </span></span><b><span style="font-size:11.0000pt"><span style="font-family:Calibri"><span style="font-weight:bold">Manager – Operations (Supply Chain)</span></span></span></b><span style="font-size:11.0000pt"><span style="font-family:Calibri"> to oversee and streamline our procurement, supply chain, and operations functions across </span></span><b><span style="font-size:11.0000pt"><span style="font-family:Calibri"><span style="font-weight:bold">SWAH & HADO. The ideal candidate must have strong expertise in FMCG & D2C/Ecom operations, with proven experience in managing end-to-end procurement, warehousing, vendor management, logistics, and supply chain efficiency. </span></span></span></b><span style="font-size:11.0000pt"><span style="font-family:Calibri">The candidate must be comfortable travelling to Wada, ensuring easy accessibility to our operations hub. Marathi speaking is a must.</span></span></span></span></span></p>
<p style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri"><b><span style="font-size:11.0000pt"><span style="font-family:Calibri"><span style="font-weight:bold">Key Responsibilities</span></span></span></b></span></span></span></p>
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<p style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri"><b><span style="font-size:11.0000pt"><span style="font-family:Calibri"><span style="font-weight:bold">1</span></span></span></b><span style="font-size:11.0000pt"><span style="font-family:Calibri">. </span></span><b><span style="font-size:11.0000pt"><span style="font-family:Calibri"><span style="font-weight:bold">Warehouse & Ops Set-Up</span></span></span></b></span></span></span></p>
<ul>
<li style="margin-bottom:11px"><span style="font-size:11pt"><span style="tab-stops:left blank 36.0000pt "><span style="line-height:107%"><span style="font-family:Calibri"><span style="font-size:11.0000pt"><span style="font-family:Calibri">Support in building the warehouse infra in terms of D2C Order Processing</span></span></span></span></span></span></li>
</ul>
<p style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri"><b><span style="font-size:11.0000pt"><span style="font-family:Calibri"><span style="font-weight:bold">2</span></span></span></b><span style="font-size:11.0000pt"><span style="font-family:Calibri">. </span></span><b><span style="font-size:11.0000pt"><span style="font-family:Calibri"><span style="font-weight:bold">Zoho Inventory</span></span></span></b></span></span></span></p>
<ul>
<li style="margin-bottom:11px"><span style="font-size:11pt"><span style="tab-stops:left blank 36.0000pt "><span style="line-height:107%"><span style="font-family:Calibri"><span style="font-size:11.0000pt"><span style="font-family:Calibri">Must have working knowledge of Zoho Inventory. </span></span></span></span></span></span></li>
</ul>
<p style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri"><b><span style="font-size:11.0000pt"><span style="font-family:Calibri"><span style="font-weight:bold">3</span></span></span></b><span style="font-size:11.0000pt"><span style="font-family:Calibri">. </span></span><b><span style="font-size:11.0000pt"><span style="font-family:Calibri"><span style="font-weight:bold">Order Fulfillment & Dispatch</span></span></span></b></span></span></span></p>
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<li style="margin-bottom:11px"><span style="font-size:11pt"><span style="tab-stops:left blank 36.0000pt "><span style="line-height:107%"><span style="font-family:Calibri"><span style="font-size:11.0000pt"><span style="font-family:Calibri">Manage daily order processing for D2C websites, marketplaces (Amazon, Flipkart, etc.), and Q-commerce partners (Blinkit, Zepto, Instamart).</span></span></span></span></span></span></li>
<li style="margin-bottom:11px"><span style="font-size:11pt"><span style="tab-stops:left blank 36.0000pt "><span style="line-height:107%"><span style="font-family:Calibri"><span style="font-size:11.0000pt"><span style="font-family:Calibri">Manage warehouse teams for picking, packing, and timely dispatch.</span></span></span></span></span></span></li>
<li style="margin-bottom:11px"><span style="font-size:11pt"><span style="tab-stops:left blank 36.0000pt "><span style="line-height:107%"><span style="font-family:Calibri"><span style="font-size:11.0000pt"><span style="font-family:Calibri">Monitor same-day and next-day dispatch SLAs, especially for Q-commerce.</span></span></span></span></span></span></li>
</ul>
<p style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri"><b><span style="font-size:11.0000pt"><span style="font-family:Calibri"><span style="font-weight:bold">4. Logistics & Transportation</span></span></span></b></span></span></span></p>
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<li style="margin-bottom:11px"><span style="font-size:11pt"><span style="tab-stops:left blank 36.0000pt "><span style="line-height:107%"><span style="font-family:Calibri"><span style="font-size:11.0000pt"><span style="font-family:Calibri">Schedule pickups and coordinate with logistics partners (Delhivery, Bluedart, Xpressbees, Shadowfax, etc.).</span></span></span></span></span></span></li>
<li style="margin-bottom:11px"><span style="font-size:11pt"><span style="tab-stops:left blank 36.0000pt "><span style="line-height:107%"><span style="font-family:Calibri"><span style="font-size:11.0000pt"><span style="font-family:Calibri">Track shipments, handle escalations, and ensure On-Time Delivery (OTD).</span></span></span></span></span></span></li>
<li style="margin-bottom:11px"><span style="font-size:11pt"><span style="tab-stops:left blank 36.0000pt "><span style="line-height:107%"><span style="font-family:Calibri"><span style="font-size:11.0000pt"><span style="font-family:Calibri">Optimise logistics cost through consolidation and route planning.</span></span></span></span></span></span></li>
<li class="15"><span style="tab-stops:left blank 36.0000pt "><span style="font-size:11.0000pt"><span style="font-family:Calibri">Identify, evaluate, and onboard vendors for transportation & LM.</span></span></span></li>
</ul>
<p style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri"><b><span style="font-size:11.0000pt"><span style="font-family:Calibri"><span style="font-weight:bold">5. Inventory Management</span></span></span></b></span></span></span></p>
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<li class="15"><span style="font-size:11.0000pt"><span style="font-family:Calibri">Ensure zero discrepancy/shrinkage/pilferage with strict SOP and system adherence</span></span></li>
<li class="15"><span style="font-size:11.0000pt"><span style="font-family:Calibri">Oversee FIFO/FEFO compliance and smooth order processing.</span></span></li>
<li class="15"><span style="font-size:11.0000pt"><span style="font-family:Calibri">Manage demand planning, inventory control, and order fulfillment. Ensure 100% OTIF.</span></span></li>
<li class="15"><span style="font-size:11.0000pt"><span style="font-family:Calibri">Should be implementing JIT & 5S philosophies</span></span></li>
<li class="15"><span style="font-size:11.0000pt"><span style="font-family:Calibri">Implement best practices in supply chain systems and ERP/SAP/WMS/Zoho Inventory tools.</span></span></li>
<li class="15"><span style="font-size:11.0000pt"><span style="font-family:Calibri">Must be well aware of the Expiry, Near Expiry Expired & RTO stock movement within the warehouse</span></span></li>
<li class="15"><span style="font-size:11.0000pt"><span style="font-family:Calibri">Manage inwarding, replenishments, and RTV (Return to Vendor) for quick-commerce dark stores.</span></span></li>
<li class="15"><span style="font-size:11.0000pt"><span style="font-family:Calibri">Ensure correct cataloguing, packaging standards, and labelling as per partner guidelines.</span></span></li>
<li class="15"><span style="font-size:11.0000pt"><span style="font-family:Calibri">Monitor platform performance dashboards for SLA compliance.</span></span></li>
</ul>
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<p style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri"><b><span style="font-size:11.0000pt"><span style="font-family:Calibri"><span style="font-weight:bold">6. Documentation & Reporting</span></span></span></b></span></span></span></p>
<ul>
<li style="margin-bottom:11px"><span style="font-size:11pt"><span style="tab-stops:left blank 36.0000pt "><span style="line-height:107%"><span style="font-family:Calibri"><span style="font-size:11.0000pt"><span style="font-family:Calibri">Maintain daily MIS for orders, shipments, costs, delays, cancellations, and returns.</span></span></span></span></span></span></li>
<li style="margin-bottom:11px"><span style="font-size:11pt"><span style="tab-stops:left blank 36.0000pt "><span style="line-height:107%"><span style="font-family:Calibri"><span style="font-size:11.0000pt"><span style="font-family:Calibri">Prepare weekly reports on logistics KPIs: OTD, RTO %, QC fill rates, inventory accuracy.</span></span></span></span></span></span></li>
</ul>
<p style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri"><b><span style="font-size:11.0000pt"><span style="font-family:Calibri"><span style="font-weight:bold">7. Compliance & Risk Management</span></span></span></b></span></span></span></p>
<ul>
<li class="15"><span style="font-size:11.0000pt"><span style="font-family:Calibri">Ensure adherence to statutory and company compliance requirements.</span></span></li>
<li class="15"><span style="font-size:11.0000pt"><span style="font-family:Calibri">Mitigate supply chain risks through contingency planning.</span></span></li>
</ul>
<p style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri"><b><span style="font-size:11.0000pt"><span style="font-family:Calibri"><span style="font-weight:bold">8. Software Skills</span></span></span></b></span></span></span></p>
<ul>
<li class="15"><span style="font-size:11.0000pt"><span style="font-family:Calibri">Must be well versed with Excel</span></span></li>
</ul>
<p style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri"><b><span style="font-size:11.0000pt"><span style="font-family:Calibri"><span style="font-weight:bold">9. Soft Skills</span></span></span></b></span></span></span></p>
<ul>
<li class="15"><span style="font-size:11.0000pt"><span style="font-family:Calibri">Must be a go-getter and never say die attitude</span></span></li>
<li class="15"><span style="font-size:11.0000pt"><span style="font-family:Calibri">We are looking for someone who doesn’t wait for the problem to get resolved on its own but someone who can roll up their sleeves and get the same resolved on ground</span></span></li>
<li class="15"><span style="font-size:11.0000pt"><span style="font-family:Calibri">Must have good stakeholder relationship management skills</span></span></li>
<li class="15"><span style="font-size:11.0000pt"><span style="font-family:Calibri">Must have customer first attitude</span></span></li>
</ul>
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<p style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri"><b><span style="font-size:11.0000pt"><span style="font-family:Calibri"><span style="font-weight:bold">Candidate must be from FMCG background and must have handled large volumes in D2C & ECOM. This position reports to AVP Ops.</span></span></span></b></span></span></span></p>
<p style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri"><span style="font-size:11.0000pt"><span style="font-family:Calibri">--------------------------------------------------------------------------------------------------------------------------------------</span></span></span></span></span></p>
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