senior manager - logistics | Scrabble & Jigsaw
Posted on June 11, 2025
Job Description
<div>They are seeking a highly motivated Sr.Manager/Manager - Logistics to oversee and optimize our B2C Logistics division to support the efficient and effective transportation and delivery of goods to our customers.</div>
<div>Key Responsibilities: • You will be managing aspects of output in your area: Controlling performance, metrics, process improvements & People management. • Monitor and analyse delivery performance & Closure on Open shipments. • Coordinate all aspects of B2C logistics day-to-day operations including transportation planning, route optimization, carrier management, and delivery scheduling • Reconciliation of Open Shipments. • Maintain and develop KPIs and SLAs. • Report and escalate issues to management as necessary and in a timely manner, Both Internal & External • Contribute to process improvements and cost optimization initiatives. • Evaluate gaps in the process & report Tech driven approach changes. • Develop and maintain strong communication processes to ensure smooth and efficient flow of accurate information across external customers (logistics partners) and internal customers (Finance, Technology, Fulfilment Centres, customer Service). • Lead and motivate a team of logistics coordinators, providing guidance, training, and support to ensure efficient workflow and adherence to company policies and procedures. • Ability to pull data from numerous databases (using Excel /or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus.</div>