<div>*Company :* Pi42<br /> *Role :* Technical Support Engineer<br /> *Location :* HSR Layout, Bengaluru<br /> *Company Website:* https://pi42.com/</div> <div>**Responsibilities and Duties:**<br /> * Provide technical support for Pi42&rsquo;s mobile and web applications, ensuring minimal downtime.<br /> * Monitor, triage, and resolve incidents via ticketing systems, escalating when needed.<br /> * Manage relational databases, including design, schema, performance, and backups.<br /> * Maintain technical documentation and share best practices with the team.<br /> * Coordinate with vendors for issue resolution, updates, and patches.<br /> * Conduct user training, create training materials, and provide ongoing support.</div>