<div>Job Summary: The Operations Manager - Dispatch and Logistics is responsible for<br /> overseeing the dispatch and logistics functions within the company. This role ensures<br /> efficient and timely delivery of products, optimal utilization of resources, and coordination<br /> between various departments to meet customer demands. The ideal candidate will have a<br /> strong background in logistics, excellent organizational skills, and the ability to lead and<br /> motivate a team.<br /> Key Responsibilities:<br /> 1. Logistics Management:<br /> o Develop and implement logistics strategies to ensure efficient transportation<br /> of goods.<br /> o Oversee the planning and execution of inbound and outbound logistics<br /> operations.<br /> o Coordinate with suppliers, manufacturers, and retailers to streamline the<br /> supply chain.<br /> o Monitor and analyze logistics performance metrics to identify areas for<br /> improvement.</div> <div>2. Dispatch Operations:<br /> o Supervise and manage the dispatch team to ensure timely and accurate<br /> delivery of products.<br /> o Develop dispatch schedules and optimize routes to maximize efficiency and<br /> reduce costs.<br /> o Ensure compliance with all safety regulations and company policies during<br /> the dispatch process.<br /> o Handle escalations and resolve issues related to dispatch and delivery.</div> <div>3. Team Leadership:<br /> o Lead, train, and motivate a team of logistics and dispatch professionals.<br /> o Conduct regular performance reviews and provide feedback to team<br /> members.<br /> o Foster a positive and collaborative work environment.<br /> o Develop and implement training programs to enhance team skills and<br /> knowledge.</div> <div>4. Resource Management:<br /> o Manage fleet operations, including vehicle maintenance, inspections, and<br /> compliance with regulations.</div> <div>o Optimize the use of resources, including personnel, equipment, and<br /> technology.<br /> o Implement cost-saving measures without compromising service quality.</div> <div>5. Customer Service:<br /> o Collaborate with the customer service team to address customer inquiries<br /> and resolve delivery issues.<br /> o Ensure high levels of customer satisfaction through timely and accurate order<br /> fulfillment.<br /> o Maintain strong relationships with key customers and stakeholders.</div> <div>6. Process Improvement:<br /> o Identify and implement process improvements to enhance operational<br /> efficiency and effectiveness.<br /> o Utilize data and analytics to make informed decisions and drive continuous<br /> improvement.<br /> o Stay updated with industry trends and best practices to maintain competitive<br /> advantage.</div> <div>7. Reporting and Documentation:<br /> o Prepare and present regular reports on logistics and dispatch performance to<br /> senior management.<br /> o Maintain accurate records of dispatch activities, inventory levels, and<br /> transportation costs.<br /> o Ensure compliance with all regulatory and company reporting requirements.</div> <div>Experience: 3-5 Years<br /> Budget: 4-5Lpa<br /> Office Location: Goregaon(Mumbai)</div>