Salesforce Field Service Lightning

Company Overview

Company information is currently not available.

Job Summary

The role of a Salesforce Field Service Lightning professional primarily involves implementing, configuring, and maintaining the Field Service Lightning (FSL) application. This position is critical for enhancing operational efficiency and customer satisfaction by leveraging Salesforce's capabilities.

Responsibilities

• Implement and configure Salesforce Field Service Lightning to optimize service delivery.
• Collaborate with stakeholders to gather requirements and customize solutions that meet business needs.
• Provide ongoing support and troubleshooting for FSL-related issues.
• Train and assist users in navigating and utilizing the Field Service Lightning application effectively.
• Monitor field service performance metrics and recommend improvements.

Qualifications

• Strong understanding of Salesforce platform and Field Service Lightning.
• Proficient in implementing and customizing Salesforce applications.
• Excellent problem-solving skills and attention to detail.
• Strong communication and interpersonal skills.
• Ability to work collaboratively in a team environment.
• Familiarity with the integration of third-party applications with Salesforce.
• Salesforce certifications (such as Salesforce Administrator or Salesforce Field Service Lightning Specialist) are preferred.
• Educational qualifications may vary, but a Bachelor’s degree in IT, Computer Science, or related fields is desirable.

Preferred Skills

• Experience with Salesforce Apex and Visualforce.
• Knowledge of mobile applications related to field service.
• Familiarity with project management methodologies.
• Previous experience in a customer-facing role.

Experience

• Relevant experience in Salesforce implementation or field service management is preferred, though specific years of experience are not specified.

Environment

Information regarding the work setting is not detailed.

Salary

Salary details are currently not available.

Growth Opportunities

Opportunities for career advancement within the company have not been specified.

Benefits

Details regarding offered benefits are not provided.