Customer Success Manager | Scrabble
Job Description
Develop and manage client portfolios.<br /> Sustain business growth and profitability by maximizing value.<br /> Hold product demonstrations for customers.<br /> Mediate between clients and the organization.<br /> Handle and resolve customer requests and complaints.<br /> Aid in product design and product development.<br /> Assist customers as needed with setting up and navigatingprograms associated with service.<br /> Experience work in Seek to promote the value of and upsellservices and products with brand image and promoting valuethrough customer experience.<br /> Review customer complaints and concerns and seek to improveall aspects of the customer experience with the company.<br /> Promote an energetic fan base for services and locate brandambassadors to share the product's benefit and value.