Job Description:

1. Client Consultation and Assessment:
   • Meet commercial (SME) clients to understand their insurance requirements, risk exposures, and business operations.
   • Assess clients' existing insurance coverage and identify any gaps or areas of improvement.
   • Analyse commercial insurance policies, including fire, marine, general liability, property, workers' compensation, professional liability, and others.
2. Insurance Solution Development:
   • Customize insurance plans tailored to meet clients' specific needs and risk profiles.
   • Provide recommendations on appropriate coverage limits, deductibles, and policy terms.
   • Collaborate with insurance underwriters to negotiate favourable terms and conditions for clients.
   • Stay updated on industry trends, regulatory changes, and emerging risks to ensure the provision of up-to-date insurance solutions.
   • Continuously expand knowledge of commercial insurance products, coverages, and industry best practices.

3. Customer Relationship Management:
   • Build and maintain strong relationships with clients, serving as their primary point of contact for insurance-related inquiries and services.
   • Provide proactive customer service, addressing client concerns, and resolving any issues or claims in a timely manner.
   • Conduct regular policy reviews with clients to assess their changing insurance needs and recommend adjustments as necessary.
   • Act as a trusted advisor, offering risk management advice and strategies to mitigate potential liabilities.
   • Share expertise and provide training to colleagues and junior staff members on commercial insurance topics.

Work Experience Requirement:

• Should have worked with a insurance broking firm for minimum of 5-7 years in the capacity of providing commercial insurance solutions to SMEs.
• Sales and customer relationship management.
• Ability to influence the decision makers to develop products as per business needs.

Functional Competency:

• Regulatory knowledge on product side
• Product pricing knowhow
• Understanding of product and underwriting nuances

Preferred Skills

• Client facing skills (face to face)
• Good drafting, communication skill and presentation skills;
• Ability to work in a challenging and dynamic environment and multi-tasking skills;
• Solution orientated;
• Skillful in planning tasks and able to prioritize work and ability to think strategically;
• Good Collaboration with various functions/stakeholders;