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CHRO | Scrabble & Jigsaw

Posted on February 16, 2024

Job Description

<div>The HR Head for the Sales and Marketing Division is responsible for leading the human resources functions<br /> within the division and providing strategic support to the Sales and Sales Development. This role involves<br /> developing HR strategies tailored to Sales and Marketing teams of Corporate and Field. Will be working closely<br /> with the SD and Sales Heads in areas related to field management, assessments, succession planning, and field<br /> resource optimization.<br /> Accountabilities</div> <div>Divisional HR Strategy:<br />  Collaborate with the VP HR of the Group to develop and implement HR strategies aligned with the Sales and Marketing<br /> division&amp;#39;s goals and objectives.<br />  Ensure divisional HR initiatives complement the overarching company HR strategy.<br /> Strategic Support to Sales Heads and Sales Development (SD) Head:<br />  Work closely with the SD Head and Respective Sales Heads to understand the HR needs of the field management team,<br /> particularly in areas related to assessments, succession planning, and field resource optimization.<br /> Talent Acquisition and Management:<br />  Oversee the recruitment and selection process for Sales and Marketing roles.<br />  Identifying ways to reduce attrition and providing support in faster fulfilment<br />  Collaborate with the SD Head and Respective Sales Heads to identify and address talent management needs within<br /> these teams, emphasizing career development and succession planning.<br />  Corporate S&amp;amp;M positions recruitment, onboarding and development.<br /> Performance Management:<br />  Support, Monitor and Collaborate with the SD Head and Respective Sales Heads to provide guidance on performance<br /> matters and implement improvement strategies.,<br />  Collaborate with S&amp;amp;M HODs on Performance enhancement of Corporate team.<br /> Employee Relations:<br />  Collaborate with the SD Head and Respective Sales Heads to address employee concerns within field management<br /> teams, facilitating prompt resolution and fostering a positive work culture.<br /> Learning and Development:<br />  New recruit Induction process and getting &lsquo;Cycle Ready&rsquo; quickly<br />  Identify training needs within field management and Corporate support roles, collaborating with stakeholders to design<br /> and deliver targeted programs.<br />  Work with HODs to ensure continuous learning and skill enhancement for these teams.<br /> <br /> HR Policy Development and Compliance:<br />  Develop and maintain HR policies specific to roles in field management and support, ensuring adherence to legal<br /> requirements and best practices.<br />  Collaborate with the SD Head to ensure consistent application of HR policies within these teams.<br /> HR Metrics and Reporting:<br />  Collect and analyze HR data for field management and support teams, providing insights into workforce trends and other<br /> relevant metrics.<br />  Position Management and Manpower expense management<br />  Collaborate with the SD Head to present divisional HR reports and recommendations.<br /> Employee Well-being:<br />  Employee Grievance Management<br />  Implement well-being initiatives tailored to roles in field management and support, promoting a healthy work-life balance,</div> <div>NRRS</div> <div>Page 2 of 2</div> <div>overall job satisfaction and Great Place to Work initiative.</div> <div>Competencies<br /> Competencies<br /> A. Functional Competencies<br />  Specialized knowledge in Human Resource Management, change management and IR related regulations<br />  Demonstrated experience in designing new people initiatives and implementing new programs<br />  Experience in team management, including employee development, coaching, and the ability to directly and indirectly<br /> guide and motivate others.<br />  Strong interpersonal, communication, and leadership skills.<br />  Demonstrated ability to collaborate with senior leaders and influence decision-making.<br />  Excellent problem-solving and conflict resolution abilities.<br />  Experience with HRIS (Human Resources Information System) software is a plus.<br />  Change Management<br /> B. Behavioral Competencies<br />  Strategic Orientation<br />  Mentoring and Coaching<br />  Leading Teams<br />  Negotiation<br />  Performance and Accountability<br />  Mentoring and Coaching<br />  Communication Skills<br /> Experience &amp;amp; Educational Requirements<br /> EDUCATIONAL QUALIFICATIONS: (degree,<br /> training, or certification required)</div> <div> Post-graduate degree/diploma in Human Resource<br /> Management or a related discipline</div> <div>RELEVANT EXPERIENCE: (no. of years of<br /> technical, functional, and/or leadership experience or<br /> specific exposure required)</div> <div> 15+ years total experience with 7+ years in managerial<br /> capacity, in Human Resource Management. preferably within<br /> sales and marketing organizations.</div> <div>LANGUAGE:  English, Hindi(communication) proficiency and At least 1 south</div> <div>Indian language will be advantage</div>
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