Salesforce Marketing Cloud QA Tester

Company Overview

Company information is not specified.

Job Summary

The Salesforce Marketing Cloud QA Tester is responsible for ensuring the quality and performance of marketing assets within Salesforce Marketing Cloud. This role involves developing test strategies, performing thorough testing of various components, and working closely with development teams to identify and resolve defects.

Responsibilities

• Develop robust test strategies and test plans based on feature requirements.
• Submit defects and follow up with the development team to ensure timely resolution.
• Identify and qualify defects in the product, collaborating with development for faster resolution and verification.
• Assist development teams in diagnosing failures and narrowing down issues.
• Conduct thorough testing of dynamic content, AMPscript, email templates, automation workflows, landing pages, data integrations, and other marketing assets before deployment.
• Execute functional, regression, and performance testing of marketing assets within Salesforce Marketing Cloud.
• Provide feedback and recommendations to enhance user experience and overall quality of marketing campaigns.
• Maintain test documentation and report on testing progress and results.

Qualifications

• 3+ years of professional experience testing enterprise products.
• Strong manual testing experience, including the development and execution of test cases.
• Ability to test both back-end and front-end items in Salesforce Marketing Cloud, including emails, landing pages, integrations, data extensions, automations, and journeys.
• Knowledge of SQL and AMPscript programming languages to validate code logic.
• Experience with enterprise Customer Relationship Management (CRM), Database, or Email Service Provider (ESP) platforms.
• Proficiency in testing within Salesforce Marketing Cloud (Email Studio, Journey Builder, Automation Studio).
• Familiarity with email testing platforms such as Litmus.
• Understanding of email marketing best practices and relevant regulations, including the CAN-SPAM Act and GDPR.

Preferred Skills

• Bachelor’s degree in Computer Science or a related field.
• Salesforce Marketing Cloud Administrator certification.
• Salesforce Marketing Cloud Email Specialist certification.
• Experience with workflow tools like Jira or Workfront.
• Knowledge of HTML, CSS, and JavaScript as they relate to testing email templates and landing pages.
• Experience with Salesforce Marketing Cloud or similar marketing automation platforms.

Experience

• A minimum of 4 years of relevant experience in quality assurance testing, particularly within Salesforce Marketing Cloud.

Environment

• The position is located in Gurgaon and may involve both virtual and face-to-face interview rounds. The work setting specifics are not mentioned.

Salary

Salary information is not specified.

Growth Opportunities

Information on career advancement opportunities is not specified.

Benefits

Information on benefits offered is not specified.