Head - Sales Operations | Scrabble
Posted on June 27, 2024
Job Description
Job description:
I. Implementation of Regional Sales Strategy in line with the Organization's Overall strategy
- Execution of the Annual Sales Plans for the region with a focus on each of the following:
- Market Share- Geography wise
- Customers
- Channels
- Product Categories
- People Development
II. Business Key Result Areas:
- Consistent Topline & Bottomline target achievement for the region as per territory , brands, categories
- Ensuring Brand Coverage/ Presence
- Increasing the Market Share
- Channel Development
- People Development
III. Operations:
- Sales Management
- Accurate Annual Sales Forecast, Budgeting & Achievement as per plan
- Sales Plan Preparation – Targets, territories, products, sales team
- Team KPI & Target Management
- Channel Development & Management
- Ensuring fair & thorough implementation of the Trade Schemes as planned by the Trade Marketing Team & the Sales Head
- Achieving the Product Mix Targets
- Sales Team Building, Development, Motivation & Management
- Sales Reviews & Performance/ Productivity Management
- Process Compliance
- Driving Automation (SFA) – Bizom usage in the team
- Customer Relationship Management
- Returns Management
- Inventory Management for the region
- Business Intelligence & Analytics (External & Internal)
- Internal Business Data Analytics - Using Power BI Analytics for enhanced performance
- External Market & Competitor Information for various decisions – Pricing, Trade Schemes, Products, Policies, etc
- Policies & SOPs Implementation:
- Sales Process Implementation- From Prospecting to After Sales Service
- Distribution Policies & Channel/ Partner SLAs
- Customer Credit Policies
- Returns Management
- All other policies implemented from time to time
- Liaison:
- Commercial Team/ SCM Team/ Government officials (if reqd) etc
