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Head - Sales Operations | Scrabble

Posted on June 27, 2024

Job Description

Job description:

I.      Implementation of Regional Sales Strategy in line with the Organization's Overall strategy

  • Execution of the Annual Sales Plans for the region with a focus on each of the following:
  • Market Share- Geography wise
  • Customers
  • Channels
  • Product Categories
  • People Development

II.    Business Key Result Areas:

  • Consistent Topline & Bottomline target achievement for the region as per territory , brands, categories
  • Ensuring Brand Coverage/ Presence
  • Increasing the Market Share
  • Channel Development
  • People Development

III.  Operations:

  • Sales Management
  • Accurate Annual Sales Forecast, Budgeting & Achievement as per plan
  • Sales Plan Preparation – Targets, territories, products, sales team
  • Team KPI  & Target Management
  • Channel Development & Management
  • Ensuring fair & thorough implementation of the Trade Schemes as planned by the Trade Marketing Team & the Sales Head
  • Achieving the Product Mix Targets
  • Sales Team Building, Development, Motivation & Management
  • Sales Reviews & Performance/ Productivity Management
  • Process Compliance
  • Driving Automation (SFA) – Bizom usage in the team
  • Customer Relationship Management
  • Returns Management
  • Inventory Management for the region
 
  •  Business Intelligence & Analytics (External & Internal)
  • Internal Business Data Analytics - Using Power BI Analytics for enhanced performance
  • External Market & Competitor Information for various decisions – Pricing, Trade Schemes, Products, Policies, etc
  • Policies & SOPs Implementation:
  • Sales Process Implementation- From Prospecting to After Sales Service  
  • Distribution Policies & Channel/ Partner SLAs
  • Customer Credit Policies
  • Returns Management
  • All other policies implemented from time to time

 

  • Liaison:
  • Commercial Team/ SCM Team/ Government officials (if reqd) etc

 
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