Workspan - Director of QA | Scrabble & Jigsaw
Posted on June 12, 2023
Job Description
<p>Position Overview: As the Director of QA, you will be responsible for establishing and executing a comprehensive quality assurance strategy specifically tailored to the ERP domain. Your role will be crucial in overseeing and managing all aspects of the QA process, including designing and implementing quality standards, developing testing methodologies, and driving continuous improvement initiatives.</p>
<p>Key Responsibilities:</p>
<ol>
<li>Develop and implement a robust QA strategy and roadmap for the ERP domain to meet business goals and objectives.</li>
<li>Lead and manage the QA team, providing guidance, mentorship, and support to ensure their success.</li>
<li>Define and enforce quality standards and procedures throughout the software development lifecycle of ERP solutions.</li>
<li>Collaborate closely with cross-functional teams, including product management, engineering, and customer support, to drive product quality improvements.</li>
<li>Design and implement effective testing methodologies, frameworks, and tools specifically for ERP software, ensuring thorough test coverage and early bug detection.</li>
<li>Establish and maintain quality metrics and KPIs to measure and monitor the effectiveness of QA processes in the ERP domain.</li>
<li>Identify areas of improvement and proactively drive continuous process enhancements to optimize efficiency and productivity in ERP QA.</li>
<li>Stay up-to-date with industry best practices, emerging technologies, and QA trends in the ERP domain to drive innovation and maintain a competitive edge.</li>
<li>Provide regular reports and updates to the executive team on QA performance, test results, and quality metrics related to ERP solutions.</li>
</ol>
<p>Qualifications and Requirements:</p>
<ol>
<li>Bachelor's degree in Computer Science, Engineering, or a related field. A Master's degree is a plus.</li>
<li>[X+] years of progressive experience in software quality assurance, with at least [Y+] years in a leadership role.</li>
<li>Proven track record of successfully managing and leading QA teams in an Agile software development environment, specifically within the ERP domain.</li>
<li>Strong knowledge of QA methodologies, tools, and processes, with expertise in test planning, test case development, and test execution for ERP software.</li>
<li>Experience with testing Enterprise SaaS applications in the ERP domain, including scalability, performance, and security testing.</li>
<li>Familiarity with industry standards, compliance requirements, and regulatory frameworks relevant to ERP solutions.</li>
<li>Excellent analytical and problem-solving skills, with the ability to quickly identify and address quality-related issues specific to ERP software.</li>
<li>Outstanding communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams within the ERP domain.</li>
<li>Results-driven mindset with a strong focus on delivering high-quality ERP products on schedule.</li>
<li>Certifications in software quality assurance (e.g., ISTQB, CSQA) are desirable, particularly those with relevance to ERP.</li>
</ol>