Business Analyst

Company Overview

Not specified.

Job Summary

We are seeking an experienced Business Analyst with strong expertise in eCommerce platforms and proven experience in Adobe Experience Manager (AEM) projects. The candidate will be responsible for gathering business requirements, translating them into functional specifications, and ensuring successful delivery of digital commerce solutions.

Responsibilities

• Collaborate with business stakeholders to gather, analyze, and document requirements for eCommerce and AEM-based projects.
• Create detailed functional specifications, user stories, and acceptance criteria.
• Act as a liaison between business teams, design, development, and QA teams.
• Support solution design and ensure alignment with business objectives and digital strategies.
• Conduct workshops, requirement walkthroughs, and backlog grooming sessions.
• Assist in defining business processes, customer journeys, and user experience flows.
• Validate deliverables through User Acceptance Testing (UAT) and provide sign-off support.
• Track project progress, risks, and issues, ensuring timely resolution.

Qualifications

• 5–7 years of experience as a Business Analyst, with a focus on digital commerce and web content management.
• Hands-on experience in Adobe Experience Manager (AEM) implementation and enhancements.
• Strong knowledge of eCommerce platforms such as Hybris, Magento, and Salesforce Commerce Cloud or similar.
• Excellent documentation skills including Business Requirements Document (BRD), Functional Requirements Document (FRD), user stories, and process flows.
• Strong stakeholder management and communication skills.
• Experience in Agile/Scrum methodology.
• Educational qualifications: Bachelor’s degree in Business Administration, Information Technology, or a related field.

Preferred Skills

• Knowledge of digital marketing tools and analytics.
• Exposure to integration projects involving payment gateways, order management, and CRM systems.

Experience

5–7 years of experience in business analysis, focusing on digital commerce and web content management is required.