Quality Manager | Scrabble

Posted on September 23, 2024

Job Description

Job Descriptions                                                                                                                 <table class="Table" style="border-collapse:collapse; border:none" width="655"> <tbody> <tr> <td style="border:solid windowtext 1.0pt; width:144.9pt; padding:5.65pt 5.4pt 5.65pt 5.4pt" width="193"> 1. Department </td> <td style="border:solid windowtext 1.0pt; width:207.0pt; border-left:none; padding:5.65pt 5.4pt 5.65pt 5.4pt" width="276"> Quality </td> <td style="border:solid windowtext 1.0pt; width:139.1pt; border-left:none; padding:5.65pt 5.4pt 5.65pt 5.4pt" width="185">   </td> <td style="border:none; padding:0cm 0cm 0cm 0cm" width="1">   </td> </tr> <tr> <td style="border:solid windowtext 1.0pt; width:144.9pt; border-top:none; padding:5.65pt 5.4pt 5.65pt 5.4pt" width="193"> 2. Job Title </td> <td colspan="2" style="border-bottom:solid windowtext 1.0pt; width:346.1pt; border-top:none; border-left:none; border-right:solid windowtext 1.0pt; padding:5.65pt 5.4pt 5.65pt 5.4pt" width="461"> Quality Manager </td> <td style="border:none; padding:0cm 0cm 0cm 0cm" width="1">   </td> </tr> <tr> <td style="border:solid windowtext 1.0pt; width:144.9pt; border-top:none; padding:5.65pt 5.4pt 5.65pt 5.4pt" width="193"> 3. Key Roles </td> <td colspan="2" style="border-bottom:solid windowtext 1.0pt; width:346.1pt; border-top:none; border-left:none; border-right:solid windowtext 1.0pt; padding:5.65pt 5.4pt 5.65pt 5.4pt" width="461"> Manage company quality system to ensure quality initiatives are disseminated and implemented in the whole company. Ensure products in compliance with established specifications. Meet customer needs and expectations in quality. </td> <td style="border:none; padding:0cm 0cm 0cm 0cm" width="1">   </td> </tr> <tr> <td style="border:solid windowtext 1.0pt; width:144.9pt; border-top:none; padding:5.65pt 5.4pt 5.65pt 5.4pt" width="193"> <a name="_Hlk378163366">4. Main Responsibility (Describe Main Responsibility and Specify Objectives)</a>

		<p style="margin-top:8px">&nbsp;</p>
		</td>
		<td colspan="2" style="border-bottom:solid windowtext 1.0pt; width:346.1pt; border-top:none; border-left:none; border-right:solid windowtext 1.0pt; padding:5.65pt 5.4pt 5.65pt 5.4pt" width="461">
		<ol>
			<li><span style="font-size:10pt"><span style="line-height:115%"><span style="tab-stops:list 18.0pt"><span style="font-family:&quot;Univers (W1)&quot;,sans-serif"><span lang="EN-US" style="font-size:11.0pt"><span style="line-height:115%"><span style="font-family:&quot;Bierstadt&quot;,sans-serif">To be the complete quality KPI owner, managing cost of quality activities, customer complaints and Field returns. Ensure timely and effective corrective and preventive actions taken to meet customer expectations.</span></span></span></span></span></span></span></li>
			<li><span style="font-size:10pt"><span style="line-height:115%"><span style="tab-stops:list 18.0pt"><span style="font-family:&quot;Univers (W1)&quot;,sans-serif"><span lang="EN-US" style="font-size:11.0pt"><span style="line-height:115%"><span style="font-family:&quot;Bierstadt&quot;,sans-serif">Maintain and improve Q</span></span></span><span lang="EN-US" style="font-size:11.0pt"><span style="line-height:115%"><span style="font-family:&quot;Bierstadt&quot;,sans-serif">uality&nbsp;system, support 3<sup>rd</sup> party and customer audit to ensure the highest level of product quality and service to the customer.</span></span></span></span></span></span></span></li>
			<li><span style="font-size:10pt"><span style="line-height:115%"><span style="tab-stops:list 18.0pt"><span style="font-family:&quot;Univers (W1)&quot;,sans-serif"><span lang="EN-US" style="font-size:11.0pt"><span style="line-height:115%"><span style="font-family:&quot;Bierstadt&quot;,sans-serif">Provide quality education training and development plan for QC or related personnel to ensure development of their professional knowledge and skills to continuously improve quality objectives.</span></span></span></span></span></span></span></li>
			<li><span style="font-size:10pt"><span style="line-height:115%"><span style="tab-stops:list 18.0pt"><span style="font-family:&quot;Univers (W1)&quot;,sans-serif"><span lang="EN-US" style="font-size:11.0pt"><span style="line-height:115%"><span style="font-family:&quot;Bierstadt&quot;,sans-serif">Carry out internal Quality Processes (CQC inspection, calibration, FAI, etc.) </span></span></span></span></span></span></span></li>
			<li><span style="font-size:10pt"><span style="line-height:115%"><span style="tab-stops:list 18.0pt"><span style="font-family:&quot;Univers (W1)&quot;,sans-serif"><span lang="EN-US" style="font-size:11.0pt"><span style="line-height:115%"><span style="font-family:&quot;Bierstadt&quot;,sans-serif">Lead quality department, develop and train team, to ensure achievement of overall business objectives of quality department.</span></span></span></span></span></span></span></li>
		</ol>
		</td>
		<td style="border:none; border-bottom:solid windowtext 1.0pt" width="1">
		<p><span style="font-size:10pt"><span style="font-family:&quot;Univers (W1)&quot;,sans-serif">&nbsp;</span></span></p>
		</td>
	</tr>
	<tr>
		<td style="border:solid windowtext 1.0pt; width:144.9pt; border-top:none; padding:5.65pt 5.4pt 5.65pt 5.4pt" width="193">
		<p style="margin-top:8px; margin-left:14px; text-indent:-10.65pt"><span style="font-size:10pt"><span style="line-height:115%"><span style="font-family:&quot;Univers (W1)&quot;,sans-serif"><b><span lang="EN-US" style="font-size:11.0pt"><span style="line-height:115%"><span style="font-family:&quot;Bierstadt&quot;,sans-serif">5. Scope/&nbsp; Measurement&nbsp; of Performance</span></span></span></b></span></span></span></p>
		</td>
		<td colspan="3" style="border-bottom:solid windowtext 1.0pt; width:346.5pt; border-top:none; border-left:none; border-right:solid windowtext 1.0pt; padding:5.65pt 5.4pt 5.65pt 5.4pt" width="462">
		<ol>
			<li><span style="font-size:10pt"><span style="line-height:115%"><span style="tab-stops:list 18.0pt"><span style="font-family:&quot;Univers (W1)&quot;,sans-serif"><span lang="EN-US" style="font-size:11.0pt"><span style="line-height:115%"><span style="font-family:&quot;Bierstadt&quot;,sans-serif">Quality records and document</span></span></span></span></span></span></span></li>
			<li><span style="font-size:10pt"><span style="line-height:115%"><span style="tab-stops:list 18.0pt"><span style="font-family:&quot;Univers (W1)&quot;,sans-serif"><span lang="EN-US" style="font-size:11.0pt"><span style="line-height:115%"><span style="font-family:&quot;Bierstadt&quot;,sans-serif">Daily work management</span></span></span></span></span></span></span></li>
			<li><span style="font-size:10pt"><span style="line-height:115%"><span style="tab-stops:list 18.0pt"><span style="font-family:&quot;Univers (W1)&quot;,sans-serif"><span lang="EN-US" style="font-size:11.0pt"><span style="line-height:115%"><span style="font-family:&quot;Bierstadt&quot;,sans-serif">KPI (customer complaint, spoilage)</span></span></span></span></span></span></span></li>
			<li><span style="font-size:10pt"><span style="line-height:115%"><span style="tab-stops:list 18.0pt"><span style="font-family:&quot;Univers (W1)&quot;,sans-serif"><span lang="EN-US" style="font-size:11.0pt"><span style="line-height:115%"><span style="font-family:&quot;Bierstadt&quot;,sans-serif">Skill level of quality personnel</span></span></span></span></span></span></span></li>
		</ol>
		</td>
	</tr>
	<tr>
		<td style="border:solid windowtext 1.0pt; width:144.9pt; border-top:none; padding:5.65pt 5.4pt 5.65pt 5.4pt" width="193">
		<p style="margin-top:8px"><span style="font-size:10pt"><span style="line-height:115%"><span style="font-family:&quot;Univers (W1)&quot;,sans-serif"><b><span lang="EN-US" style="font-size:11.0pt"><span style="line-height:115%"><span style="font-family:&quot;Bierstadt&quot;,sans-serif">6. Qualification/ Experience/ Skills</span></span></span></b></span></span></span></p>

		<p style="margin-top:8px">&nbsp;</p>

		<p style="margin-top:8px">&nbsp;</p>

		<p style="margin-top:8px">&nbsp;</p>
		</td>
		<td colspan="3" style="border-bottom:solid windowtext 1.0pt; width:346.5pt; border-top:none; border-left:none; border-right:solid windowtext 1.0pt; padding:5.65pt 5.4pt 5.65pt 5.4pt" width="462">
		<ol>
			<li><span style="font-size:10pt"><span style="line-height:115%"><span style="tab-stops:list 18.0pt"><span style="font-family:&quot;Univers (W1)&quot;,sans-serif"><span lang="EN-US" style="font-size:11.0pt"><span style="line-height:115%"><span style="font-family:&quot;Bierstadt&quot;,sans-serif">University degree or above </span></span></span></span></span></span></span></li>
			<li><span style="font-size:10pt"><span style="line-height:115%"><span style="tab-stops:list 18.0pt"><span style="font-family:&quot;Univers (W1)&quot;,sans-serif"><span lang="EN-US" style="font-size:11.0pt"><span style="line-height:115%"><span style="font-family:&quot;Bierstadt&quot;,sans-serif">At least 10 years experiences in quality management in large / multi-national company<span style="color:black">; experience with quality</span></span></span></span><span lang="EN-US" style="font-size:11.0pt"><span style="line-height:115%"><span style="font-family:&quot;Bierstadt&quot;,sans-serif"><span style="color:black"> system knowledge.</span></span></span></span></span></span></span></span></li>
			<li><span style="font-size:10pt"><span style="line-height:115%"><span style="tab-stops:list 18.0pt"><span style="font-family:&quot;Univers (W1)&quot;,sans-serif"><span lang="EN-US" style="font-size:11.0pt"><span style="line-height:115%"><span style="font-family:&quot;Bierstadt&quot;,sans-serif">Have good understanding of various quality tools, to be observant and have attention to detail, being proactive, prioritize prevention rather than detection.</span></span></span></span></span></span></span></li>
			<li><span style="font-size:10pt"><span style="line-height:115%"><span style="tab-stops:list 18.0pt"><span style="font-family:&quot;Univers (W1)&quot;,sans-serif"><span lang="EN-US" style="font-size:11.0pt"><span style="line-height:115%"><span style="font-family:&quot;Bierstadt&quot;,sans-serif">Strong communication capability, high level of negotiation and presentation skills and being a good team player. </span></span></span></span></span></span></span></li>
			<li><span style="font-size:10pt"><span style="line-height:115%"><span style="tab-stops:list 18.0pt"><span style="font-family:&quot;Univers (W1)&quot;,sans-serif"><span lang="EN-US" style="font-size:11.0pt"><span style="line-height:115%"><span style="font-family:&quot;Bierstadt&quot;,sans-serif">Strong quality leadership, developing and promoting the entire quality team.</span></span></span></span></span></span></span></li>
			<li><span style="font-size:10pt"><span style="line-height:115%"><span style="tab-stops:list 18.0pt"><span style="font-family:&quot;Univers (W1)&quot;,sans-serif"><span lang="EN-US" style="font-size:11.0pt"><span style="line-height:115%"><span style="font-family:&quot;Bierstadt&quot;,sans-serif">Good communication in English, oral and written skills.</span></span></span></span></span></span></span></li>
		</ol>
		</td>
	</tr>
</tbody>

</table>   About the company: Pragati RRD is a joint venture between Pragati Pack (www.pragati.com) and RR Donnelley (www.rrd.com), which is a global leader in printing and packaging. Both are market leaders with a long history of innovation. Pragati RRD will offer innovative packaging solutions for global brands.

Job Description

		<p style="margin-top:8px">&nbsp;</p>
		</td>
		<td colspan="2" style="border-bottom:solid windowtext 1.0pt; width:346.1pt; border-top:none; border-left:none; border-right:solid windowtext 1.0pt; padding:5.65pt 5.4pt 5.65pt 5.4pt" width="461">
		<ol>
			<li><span style="font-size:10pt"><span style="line-height:115%"><span style="tab-stops:list 18.0pt"><span style="font-family:&quot;Univers (W1)&quot;,sans-serif"><span lang="EN-US" style="font-size:11.0pt"><span style="line-height:115%"><span style="font-family:&quot;Bierstadt&quot;,sans-serif">To be the complete quality KPI owner, managing cost of quality activities, customer complaints and Field returns. Ensure timely and effective corrective and preventive actions taken to meet customer expectations.</span></span></span></span></span></span></span></li>
			<li><span style="font-size:10pt"><span style="line-height:115%"><span style="tab-stops:list 18.0pt"><span style="font-family:&quot;Univers (W1)&quot;,sans-serif"><span lang="EN-US" style="font-size:11.0pt"><span style="line-height:115%"><span style="font-family:&quot;Bierstadt&quot;,sans-serif">Maintain and improve Q</span></span></span><span lang="EN-US" style="font-size:11.0pt"><span style="line-height:115%"><span style="font-family:&quot;Bierstadt&quot;,sans-serif">uality&nbsp;system, support 3<sup>rd</sup> party and customer audit to ensure the highest level of product quality and service to the customer.</span></span></span></span></span></span></span></li>
			<li><span style="font-size:10pt"><span style="line-height:115%"><span style="tab-stops:list 18.0pt"><span style="font-family:&quot;Univers (W1)&quot;,sans-serif"><span lang="EN-US" style="font-size:11.0pt"><span style="line-height:115%"><span style="font-family:&quot;Bierstadt&quot;,sans-serif">Provide quality education training and development plan for QC or related personnel to ensure development of their professional knowledge and skills to continuously improve quality objectives.</span></span></span></span></span></span></span></li>
			<li><span style="font-size:10pt"><span style="line-height:115%"><span style="tab-stops:list 18.0pt"><span style="font-family:&quot;Univers (W1)&quot;,sans-serif"><span lang="EN-US" style="font-size:11.0pt"><span style="line-height:115%"><span style="font-family:&quot;Bierstadt&quot;,sans-serif">Carry out internal Quality Processes (CQC inspection, calibration, FAI, etc.) </span></span></span></span></span></span></span></li>
			<li><span style="font-size:10pt"><span style="line-height:115%"><span style="tab-stops:list 18.0pt"><span style="font-family:&quot;Univers (W1)&quot;,sans-serif"><span lang="EN-US" style="font-size:11.0pt"><span style="line-height:115%"><span style="font-family:&quot;Bierstadt&quot;,sans-serif">Lead quality department, develop and train team, to ensure achievement of overall business objectives of quality department.</span></span></span></span></span></span></span></li>
		</ol>
		</td>
		<td style="border:none; border-bottom:solid windowtext 1.0pt" width="1">
		<p><span style="font-size:10pt"><span style="font-family:&quot;Univers (W1)&quot;,sans-serif">&nbsp;</span></span></p>
		</td>
	</tr>
	<tr>
		<td style="border:solid windowtext 1.0pt; width:144.9pt; border-top:none; padding:5.65pt 5.4pt 5.65pt 5.4pt" width="193">
		<p style="margin-top:8px; margin-left:14px; text-indent:-10.65pt"><span style="font-size:10pt"><span style="line-height:115%"><span style="font-family:&quot;Univers (W1)&quot;,sans-serif"><b><span lang="EN-US" style="font-size:11.0pt"><span style="line-height:115%"><span style="font-family:&quot;Bierstadt&quot;,sans-serif">5. Scope/&nbsp; Measurement&nbsp; of Performance</span></span></span></b></span></span></span></p>
		</td>
		<td colspan="3" style="border-bottom:solid windowtext 1.0pt; width:346.5pt; border-top:none; border-left:none; border-right:solid windowtext 1.0pt; padding:5.65pt 5.4pt 5.65pt 5.4pt" width="462">
		<ol>
			<li><span style="font-size:10pt"><span style="line-height:115%"><span style="tab-stops:list 18.0pt"><span style="font-family:&quot;Univers (W1)&quot;,sans-serif"><span lang="EN-US" style="font-size:11.0pt"><span style="line-height:115%"><span style="font-family:&quot;Bierstadt&quot;,sans-serif">Quality records and document</span></span></span></span></span></span></span></li>
			<li><span style="font-size:10pt"><span style="line-height:115%"><span style="tab-stops:list 18.0pt"><span style="font-family:&quot;Univers (W1)&quot;,sans-serif"><span lang="EN-US" style="font-size:11.0pt"><span style="line-height:115%"><span style="font-family:&quot;Bierstadt&quot;,sans-serif">Daily work management</span></span></span></span></span></span></span></li>
			<li><span style="font-size:10pt"><span style="line-height:115%"><span style="tab-stops:list 18.0pt"><span style="font-family:&quot;Univers (W1)&quot;,sans-serif"><span lang="EN-US" style="font-size:11.0pt"><span style="line-height:115%"><span style="font-family:&quot;Bierstadt&quot;,sans-serif">KPI (customer complaint, spoilage)</span></span></span></span></span></span></span></li>
			<li><span style="font-size:10pt"><span style="line-height:115%"><span style="tab-stops:list 18.0pt"><span style="font-family:&quot;Univers (W1)&quot;,sans-serif"><span lang="EN-US" style="font-size:11.0pt"><span style="line-height:115%"><span style="font-family:&quot;Bierstadt&quot;,sans-serif">Skill level of quality personnel</span></span></span></span></span></span></span></li>
		</ol>
		</td>
	</tr>
	<tr>
		<td style="border:solid windowtext 1.0pt; width:144.9pt; border-top:none; padding:5.65pt 5.4pt 5.65pt 5.4pt" width="193">
		<p style="margin-top:8px"><span style="font-size:10pt"><span style="line-height:115%"><span style="font-family:&quot;Univers (W1)&quot;,sans-serif"><b><span lang="EN-US" style="font-size:11.0pt"><span style="line-height:115%"><span style="font-family:&quot;Bierstadt&quot;,sans-serif">6. Qualification/ Experience/ Skills</span></span></span></b></span></span></span></p>

		<p style="margin-top:8px">&nbsp;</p>

		<p style="margin-top:8px">&nbsp;</p>

		<p style="margin-top:8px">&nbsp;</p>
		</td>
		<td colspan="3" style="border-bottom:solid windowtext 1.0pt; width:346.5pt; border-top:none; border-left:none; border-right:solid windowtext 1.0pt; padding:5.65pt 5.4pt 5.65pt 5.4pt" width="462">
		<ol>
			<li><span style="font-size:10pt"><span style="line-height:115%"><span style="tab-stops:list 18.0pt"><span style="font-family:&quot;Univers (W1)&quot;,sans-serif"><span lang="EN-US" style="font-size:11.0pt"><span style="line-height:115%"><span style="font-family:&quot;Bierstadt&quot;,sans-serif">University degree or above </span></span></span></span></span></span></span></li>
			<li><span style="font-size:10pt"><span style="line-height:115%"><span style="tab-stops:list 18.0pt"><span style="font-family:&quot;Univers (W1)&quot;,sans-serif"><span lang="EN-US" style="font-size:11.0pt"><span style="line-height:115%"><span style="font-family:&quot;Bierstadt&quot;,sans-serif">At least 10 years experiences in quality management in large / multi-national company<span style="color:black">; experience with quality</span></span></span></span><span lang="EN-US" style="font-size:11.0pt"><span style="line-height:115%"><span style="font-family:&quot;Bierstadt&quot;,sans-serif"><span style="color:black"> system knowledge.</span></span></span></span></span></span></span></span></li>
			<li><span style="font-size:10pt"><span style="line-height:115%"><span style="tab-stops:list 18.0pt"><span style="font-family:&quot;Univers (W1)&quot;,sans-serif"><span lang="EN-US" style="font-size:11.0pt"><span style="line-height:115%"><span style="font-family:&quot;Bierstadt&quot;,sans-serif">Have good understanding of various quality tools, to be observant and have attention to detail, being proactive, prioritize prevention rather than detection.</span></span></span></span></span></span></span></li>
			<li><span style="font-size:10pt"><span style="line-height:115%"><span style="tab-stops:list 18.0pt"><span style="font-family:&quot;Univers (W1)&quot;,sans-serif"><span lang="EN-US" style="font-size:11.0pt"><span style="line-height:115%"><span style="font-family:&quot;Bierstadt&quot;,sans-serif">Strong communication capability, high level of negotiation and presentation skills and being a good team player. </span></span></span></span></span></span></span></li>
			<li><span style="font-size:10pt"><span style="line-height:115%"><span style="tab-stops:list 18.0pt"><span style="font-family:&quot;Univers (W1)&quot;,sans-serif"><span lang="EN-US" style="font-size:11.0pt"><span style="line-height:115%"><span style="font-family:&quot;Bierstadt&quot;,sans-serif">Strong quality leadership, developing and promoting the entire quality team.</span></span></span></span></span></span></span></li>
			<li><span style="font-size:10pt"><span style="line-height:115%"><span style="tab-stops:list 18.0pt"><span style="font-family:&quot;Univers (W1)&quot;,sans-serif"><span lang="EN-US" style="font-size:11.0pt"><span style="line-height:115%"><span style="font-family:&quot;Bierstadt&quot;,sans-serif">Good communication in English, oral and written skills.</span></span></span></span></span></span></span></li>
		</ol>
		</td>
	</tr>
</tbody>