Job Description
<h4 style="margin-top:9px; margin-bottom:15px"><span style="font-size:12pt"><span style="background:white"><span style="line-height:110%"><span style="page-break-after:auto"><span style="font-family:Arial,"sans-serif""><span style="color:#666666"><span style="font-weight:normal"><a name="_d4vt0c2s6fge"></a><b><span lang="EN" style="font-family:Roboto"><span style="color:#40627c">What do we want to accomplish and why do we need you?</span></span></b></span></span></span></span></span></span></span></h4>
<p><span style="font-size:11pt"><span style="line-height:115%"><span style="font-family:Arial,"sans-serif""><span lang="EN" style="font-size:10.5pt"><span style="line-height:115%"><span style="font-family:Roboto">Haptik is one of the world's largest Conversational AI companies, having reached over 500+ million devices, and processed over 4+ billion conversations to date. Haptik has been at the forefront of the paradigm shift of interaction from clicks to conversations. Haptik’s self-serve Enterprise CX platform empowers brands to build Intelligent Virtual Assistants that power the entire lifecycle from purchase to support, thereby accelerating top-line revenues and improving operational efficiencies. With a 325+ member strong team that is set to double in the coming year, Haptik is truly poised to drive the world’s transition to AI-powered conversations. </span></span></span></span></span></span></p>
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<p><span style="font-size:11pt"><span style="line-height:115%"><span style="font-family:Arial,"sans-serif""><span lang="EN" style="font-size:10.5pt"><span style="line-height:115%"><span style="font-family:Roboto">We are on the lookout for a dynamic and driven individual for the role of Partner Marketing Manager who can help us scale our Conversation Partner Program.</span></span></span></span></span></span></p>
<p><span style="font-size:11pt"><span style="background:white"><span style="line-height:115%"><span style="font-family:Arial,"sans-serif""> </span></span></span></span></p>
<h4 style="margin-top:9px; margin-bottom:15px"><span style="font-size:12pt"><span style="background:white"><span style="line-height:110%"><span style="page-break-after:auto"><span style="font-family:Arial,"sans-serif""><span style="color:#666666"><span style="font-weight:normal"><a name="_lwswrxr8rek3"></a><b><span lang="EN" style="font-family:Roboto"><span style="color:#40627c">What will you do every day?</span></span></b></span></span></span></span></span></span></span></h4>
<p><span style="font-size:11pt"><span style="line-height:115%"><span style="font-family:Arial,"sans-serif"">We're looking for an awesome storyteller and messaging-oriented product marketer to join our Product Marketing team. The Product Marketing Team at Haptik is the custodian of the product’s position in the market. You'll be responsible for building scalable partner marketing programs, working cross-functionally to strategize and develop content that tell the Haptiks story, show value to partners, and prospects, ultimately helping us win more customers. As a Product Marketing Manager, you will be responsible for building ongoing awareness of Haptik’s Products, raising the visibility of the accomplishments and establishing efficient processes to grow the entire Partner Ecosystem. </span></span></span></p>
<p> </p>
<p><span style="font-size:11pt"><span style="line-height:115%"><span style="font-family:Arial,"sans-serif"">In this role, you will collaborate with our regional marketing teams, partner sales executives, operations, and digital marketing team to launch co-marketing programs that achieve shared goals.</span></span></span></p>
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<h4 style="margin-top:9px; margin-bottom:15px"><span style="font-size:12pt"><span style="background:white"><span style="line-height:110%"><span style="page-break-after:auto"><span style="font-family:Arial,"sans-serif""><span style="color:#666666"><span style="font-weight:normal"><a name="_bv37eeve6xcf"></a><b><span lang="EN" style="font-family:Roboto"><span style="color:#3d85c6">Ok, you're sold, but what are we looking for in the perfect candidate?</span></span></b></span></span></span></span></span></span></span></h4>
<ul>
<li><span style="font-size:11pt"><span style="background:white"><span style="line-height:115%"><span style="font-family:Arial,"sans-serif""><span lang="EN" style="font-size:10.5pt"><span style="background:white"><span style="line-height:115%"><span style="font-family:Roboto">Release new products and features to customers, taking them from pilot to general availability for partners</span></span></span></span></span></span></span></span></li>
<li><span style="font-size:11pt"><span style="background:white"><span style="line-height:115%"><span style="font-family:Arial,"sans-serif""><span lang="EN" style="font-size:10.5pt"><span style="background:white"><span style="line-height:115%"><span style="font-family:Roboto">Develop product messaging and position the product informed by user research, market insights, and extensive product understanding</span></span></span></span></span></span></span></span></li>
<li><span style="font-size:11pt"><span style="background:white"><span style="line-height:115%"><span style="font-family:Arial,"sans-serif""><span lang="EN" style="font-size:10.5pt"><span style="background:white"><span style="line-height:115%"><span style="font-family:Roboto">Act as the main marketing contact for partners at their global and regional levels.</span></span></span></span></span></span></span></span></li>
<li><span style="font-size:11pt"><span style="background:white"><span style="line-height:115%"><span style="font-family:Arial,"sans-serif""><span lang="EN" style="font-size:10.5pt"><span style="background:white"><span style="line-height:115%"><span style="font-family:Roboto">Develop close relationships with our partners, collaborate on joint marketing plans that tie to revenue goals, and ensure that our relationships are mutually beneficial.</span></span></span></span></span></span></span></span></li>
<li><span style="font-size:11pt"><span style="background:white"><span style="line-height:115%"><span style="font-family:Arial,"sans-serif""><span lang="EN" style="font-size:10.5pt"><span style="background:white"><span style="line-height:115%"><span style="font-family:Roboto">Establish partnerships with regional marketing managers, and collaborate on activities that contribute to shared goals. </span></span></span></span></span></span></span></span></li>
<li><span style="font-size:11pt"><span style="background:white"><span style="line-height:115%"><span style="font-family:Arial,"sans-serif""><span lang="EN" style="font-size:10.5pt"><span style="background:white"><span style="line-height:115%"><span style="font-family:Roboto">Drive alignment and enable our Partner Sales Team on planned marketing initiatives.</span></span></span></span></span></span></span></span></li>
<li><span style="font-size:11pt"><span style="background:white"><span style="line-height:115%"><span style="font-family:Arial,"sans-serif""><span lang="EN" style="font-size:10.5pt"><span style="background:white"><span style="line-height:115%"><span style="font-family:Roboto">Maintain and develop strong relationships with partners to drive pipeline growth.</span></span></span></span></span></span></span></span></li>
<li><span style="font-size:11pt"><span style="background:white"><span style="line-height:115%"><span style="font-family:Arial,"sans-serif""><span lang="EN" style="font-size:10.5pt"><span style="background:white"><span style="line-height:115%"><span style="font-family:Roboto">Create Partner Success Stories to solidify the engagement and drive new Partnership opportunities.</span></span></span></span></span></span></span></span></li>
<li><span style="font-size:11pt"><span style="background:white"><span style="line-height:115%"><span style="font-family:Arial,"sans-serif""><span lang="EN" style="font-size:10.5pt"><span style="background:white"><span style="line-height:115%"><span style="font-family:Roboto">Create, execute, monitor, report, and follow up on programs to generate a targeted number of leads and inquiries</span></span></span></span></span></span></span></span></li>
<li style="margin-bottom:9px"><span style="font-size:11pt"><span style="background:white"><span style="line-height:115%"><span style="font-family:Arial,"sans-serif""><span lang="EN" style="font-size:10.5pt"><span style="background:white"><span style="line-height:115%"><span style="font-family:Roboto">Share insights and performance reports on partner marketing engagement, enablement progress, and performance metrics.</span></span></span></span></span></span></span></span><br />
</li>
</ul>
<h4 style="margin-top:9px; margin-bottom:15px"><span style="font-size:12pt"><span style="background:white"><span style="line-height:110%"><span style="page-break-after:auto"><span style="font-family:Arial,"sans-serif""><span style="color:#666666"><span style="font-weight:normal"><a name="_xliqyck412c"></a><b><span lang="EN" style="font-family:Roboto"><span style="color:#40627c">Requirements*</span></span></b></span></span></span></span></span></span></span></h4>
<ul>
<li><span style="font-size:11pt"><span style="background:white"><span style="line-height:115%"><span style="font-family:Arial,"sans-serif""><span lang="EN" style="font-size:10.5pt"><span style="line-height:115%"><span style="font-family:Roboto">5+ years of partner/product marketing experience</span></span></span></span></span></span></span></li>
<li><span style="font-size:11pt"><span style="background:white"><span style="line-height:115%"><span style="font-family:Arial,"sans-serif""><span lang="EN" style="font-size:10.5pt"><span style="line-height:115%"><span style="font-family:Roboto">Should have a clear understanding of technical integrations with external partners</span></span></span></span></span></span></span></li>
<li><span style="font-size:11pt"><span style="background:white"><span style="line-height:115%"><span style="font-family:Arial,"sans-serif""><span lang="EN" style="font-size:10.5pt"><span style="line-height:115%"><span style="font-family:Roboto">Excellent interpersonal, communication, persuasion, presentation, and writing skills.</span></span></span></span></span></span></span></li>
<li><span style="font-size:11pt"><span style="background:white"><span style="line-height:115%"><span style="font-family:Arial,"sans-serif""><span lang="EN" style="font-size:10.5pt"><span style="line-height:115%"><span style="font-family:Roboto">Experience working with multiple internal and external marketing teams </span></span></span></span></span></span></span></li>
<li><span style="font-size:11pt"><span style="background:white"><span style="line-height:115%"><span style="font-family:Arial,"sans-serif""><span lang="EN" style="font-size:10.5pt"><span style="line-height:115%"><span style="font-family:Roboto">Sound understanding of SAAS Applications</span></span></span></span></span></span></span></li>
<li style="margin-bottom:9px"><span style="font-size:11pt"><span style="background:white"><span style="line-height:115%"><span style="font-family:Arial,"sans-serif""><span lang="EN" style="font-size:10.5pt"><span style="line-height:115%"><span style="font-family:Roboto">Comfortable managing and prioritizing multiple projects simultaneously.</span></span></span></span></span></span></span><br />
</li>
</ul>
<p><span style="font-size:11pt"><span style="background:white"><span style="line-height:115%"><span style="font-family:Arial,"sans-serif""><span lang="EN" style="font-size:10.5pt"><span style="line-height:115%"><span style="font-family:Roboto">* Requirements is such a strong word. We don’t necessarily expect to find a candidate that has done everything listed, but you should be able to make a credible case that you’ve done most of it and are ready for the challenge of adding some new things to your resume.</span></span></span></span></span></span></span></p>
<h4 style="margin-top:9px; margin-bottom:15px"><span style="font-size:12pt"><span style="background:white"><span style="line-height:110%"><span style="page-break-after:auto"><span style="font-family:Arial,"sans-serif""><span style="color:#666666"><span style="font-weight:normal"><a name="_lhf3yvjvt8kz"></a><br />
<b><span lang="EN" style="font-family:Roboto"><span style="color:#40627c">Tell me more about Haptik</span></span></b></span></span></span></span></span></span></span></h4>
<ul>
<li><span style="font-size:11pt"><span style="background:white"><span style="line-height:115%"><span style="font-family:Arial,"sans-serif""><span lang="EN" style="font-size:10.5pt"><span style="line-height:115%"><span style="font-family:Roboto">On a roll: Announced a major strategic partnership in April 2019 with Jio in a $100 million deal.</span></span></span></span></span></span></span></li>
<li><span style="font-size:11pt"><span style="background:white"><span style="line-height:115%"><span style="font-family:Arial,"sans-serif""><span lang="EN" style="font-size:10.5pt"><span style="line-height:115%"><span style="font-family:Roboto">Great team: You will be working with great leaders who have been listed in Business World 40 Under 40, Forbes 30 Under 30 and MIT 35 Under 35 Innovators.</span></span></span></span></span></span></span></li>
<li><span style="font-size:11pt"><span style="background:white"><span style="line-height:115%"><span style="font-family:Arial,"sans-serif""><span lang="EN" style="font-size:10.5pt"><span style="line-height:115%"><span style="font-family:Roboto">Great culture: The freedom to think and innovate is something that defines the culture of Haptik. Every person is approachable. While we are working hard, it is also important to take breaks to not get too worked up.</span></span></span></span></span></span></span></li>
<li><span style="font-size:11pt"><span style="background:white"><span style="line-height:115%"><span style="font-family:Arial,"sans-serif""><span lang="EN" style="font-size:10.5pt"><span style="line-height:115%"><span style="font-family:Roboto">Huge market: Disrupting a massive, growing AI market. The global market is projected to attain a valuation of $9 billion by the end of 2024.</span></span></span></span></span></span></span></li>
<li><span style="font-size:11pt"><span style="background:white"><span style="line-height:115%"><span style="font-family:Arial,"sans-serif""><span lang="EN" style="font-size:10.5pt"><span style="line-height:115%"><span style="font-family:Roboto">Emerging technology: We are moving to an AI-first world, and Haptik is one of the largest AI-first companies globally, based out of India.</span></span></span></span></span></span></span></li>
<li><span style="font-size:11pt"><span style="background:white"><span style="line-height:115%"><span style="font-family:Arial,"sans-serif""><span lang="EN" style="font-size:10.5pt"><span style="line-height:115%"><span style="font-family:Roboto">Great customers: Some of the most notable brands in the world - Oyo Rooms, Ola Cabs, Dream11, Whirlpool, Jio, Disney Hotstar, Zurich Insurance</span></span></span></span></span></span></span></li>
<li style="margin-bottom:9px"><span style="font-size:11pt"><span style="background:white"><span style="line-height:115%"><span style="font-family:Arial,"sans-serif""><span lang="EN" style="font-size:10.5pt"><span style="line-height:115%"><span style="font-family:Roboto">Impact: A fun and exciting start-up culture that empowers its people to make a huge impact.</span></span></span></span></span></span></span></li>
</ul>
<p style="margin-bottom:9px"> </p>
<p><span style="font-size:11pt"><span style="background:white"><span style="line-height:115%"><span style="font-family:Arial,"sans-serif""><span lang="EN" style="font-size:10.5pt"><span style="line-height:115%"><span style="font-family:Roboto">Working hard for things that we don't care about is stress, but working hard for something we love is called passion! At Haptik we passionately solve problems in order to be able to move faster and each Haptikan imbibes our key values of honesty, ownership, perseverance, communication, impact, curiosity, courage, agility and selflessness.</span></span></span></span></span></span></span></p>