Project Manager

Company Overview

(Company details not provided.)

Job Summary

The Project Manager will oversee a variety of projects to ensure the successful completion of initiatives aligned with business objectives. This role entails guiding project teams through all phases of project management, from planning and execution to risk management and stakeholder communication.

Responsibilities

• Project Planning & Roadmapping

  • Define and maintain the project roadmap aligned with business goals.
  • Break down features and requirements into clear deliverables and timelines.
  • Coordinate with product, tech, and business teams for project scope and priority.

• Timeline & Delivery Management

  • Create and manage detailed project plans, timelines, and milestones.
  • Track progress and ensure on-time delivery of all phases.
  • Facilitate cross-team alignment and remove blockers.

• Sprint Planning & Execution

  • Lead sprint ceremonies: sprint planning, daily stand-ups, retrospectives, and reviews.
  • Collaborate with tech leads and developers to estimate efforts and allocate tasks.
  • Maintain sprint boards, backlogs, and story documentation.

• Risk Management

  • Identify project risks, dependencies, and potential bottlenecks early.
  • Create mitigation strategies and escalate issues on time.
  • Ensure proactive communication with stakeholders.

• Technical & Shopify Coordination

  • Work closely with Shopify developers to understand feasibility, theme architecture, Liquid templates, and app behavior.
  • Support integration of third-party services like GoKwik, Klaviyo, Judge.me, Razorpay/PayU, and logistics systems.
  • Understand APIs, webhooks, and Shopify Admin API/Storefront API basics, along with tech workflows.

• Stakeholder Management

  • Provide regular project updates to leadership and cross-functional partners.
  • Set clear expectations and maintain transparency on progress.
  • Facilitate communication between product, design, QA, and development teams.

• Quality & Process Improvement

  • Ensure adherence to quality standards and development processes.
  • Help define and continuously improve project management frameworks.
  • Promote documentation and best practices.

• Support System Coordination

  • Serve as the primary point of contact for all technical queries raised to the support system.
  • Monitor, track, and raise support tickets to third-party vendors.
  • Ensure timely follow-up and closure of technical issues.

Qualifications

• Educational Qualifications:

  • Bachelor’s degree in Project Management, Business Administration, or a related field.

• Key Skills:

  • Proven experience in project management methodologies (Agile, Scrum, etc.).
  • Strong organizational and multitasking skills.
  • Excellent verbal and written communication skills.
  • Competency in project management tools (e.g., Jira, Trello).
  • Understanding of technical concepts related to web and ecommerce platforms.
  • Experience with Shopify and third-party integrations.
  • Ability to work effectively with cross-functional teams.

Preferred Skills

• Certification in Project Management (e.g., PMP, Agile).
• Familiarity with digital marketing tools and analytics.
• Knowledge of programming concepts or languages.

Experience

• Minimum of 3-5 years of project management experience in a technical or software environment.

Environment

• Work Setting: Primarily office-based with potential for remote work arrangements depending on company policy.

Salary

(Salary details not provided.)

Growth Opportunities

(Career advancement opportunities not provided.)

Benefits

(Benefits provided not specified.)