SAP for Utilities CRM, Utilities Retail

Company Overview

Company overview details are not provided.

Job Summary

The SAP for Utilities CRM, Utilities Retail role focuses on leveraging SAP solutions to enhance customer relationship management and retail operations within utility companies. This position contributes to optimizing processes, improving customer satisfaction, and driving business performance through effective use of SAP technologies.

Responsibilities

• Implement and configure SAP CRM solutions tailored for the utilities industry.
• Support the integration of utilities retail systems with SAP processes.
• Collaborate with cross-functional teams to define system requirements and ensure alignment with business objectives.
• Conduct training sessions for users to enhance system adoption and usability.
• Monitor and resolve technical issues related to SAP utilities applications.

Qualifications

• Proficiency in SAP CRM and Utilities modules.
• Strong understanding of utilities retail processes and challenges.
• Excellent analytical and problem-solving skills.
• Ability to work collaboratively within a project team.
• Effective communication skills, both written and verbal.
• Educational qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field.

Preferred Skills

• Experience in SAP S/4HANA and related technologies.
• Knowledge of industry-specific regulations and compliance standards.
• Familiarity with project management methodologies.

Experience

• Minimum of 3-5 years of experience in SAP CRM, specifically within the utilities sector.

Environment

Work setting and conditions are not specified.

Salary

Salary details are not provided.

Growth Opportunities

Potential career advancement opportunities are not specified.

Benefits

Benefits information is not provided.