Growth Associate - Customer Operations (US Market)

Company Overview

Kutlerri.ai builds AI agents for the US restaurant industry - a $100B+ market ripe for disruption. We help restaurants increase profits and reduce costs through AI-native software and services that replace legacy tools and manual processes. Our clients don’t just buy software from us; they hand us the keys to an entire revenue channel. We run it for them—strategy, outreach, pipeline, and revenue—all powered by AI, all managed by our team.

Job Summary

As a Growth Associate in the Customer Operations team, you will own a portfolio of US-based clients and drive their revenue growth through executing B2B outbound campaigns. Your role is multi-faceted, encompassing account ownership, sales execution, and client relationship management, ultimately aiming to achieve measurable results month after month.

Responsibilities

• Own and manage a portfolio of US-based clients, acting as their dedicated growth partner.
• Run high-volume B2B outbound outreach (calls, emails) targeting businesses and corporate buyers on behalf of clients.
• Build and maintain a sales pipeline for each account, overseeing the process from prospecting to qualification and closing.
• Drive measurable, recurring revenue growth across your client portfolio.
• Build strong working relationships with clients, understanding their businesses, communicating progress, and identifying opportunities for revenue expansion.
• Collaborate with internal teams to improve outreach strategies and client health, hitting weekly and monthly revenue and activity targets.

Qualifications

• Experience: 1-2 years in a phone-heavy sales role (insurance, credit cards, edtech, telecom, banking, or other high-volume outbound environments).
• Communication Skills: Fluent, confident spoken and written English with the ability to command attention in conversations.
• Ownership Mentality: Treat client accounts as if they were your own business.
• Relationship Building: Ability to build trust and nurture relationships for long-term success.
• Resilience: Grit to handle rejection while maintaining a positive attitude and perseverance.
• Sales Skills: Strong background in cold-calling and ability to manage high-volume outreach effectively.

Preferred Skills

• Familiarity with B2B sales practices.
• Experience in a SaaS environment (not mandatory).
• Prior experience in a client-facing role is a plus.

Experience

1-2 years of relevant experience in high-volume sales, particularly in environments that require intensive phone interactions.

Environment

This position is based in Bhubaneswar, Odisha, and requires working US hours in an office setting.

Salary

Competitive base salary plus performance incentives.

Growth Opportunities

This role offers a unique experience where you will manage client relationships from beginning to end. The skills you develop—client management, sales execution, and pipeline operations—are integral for rapid career advancement within the company.

Benefits

• Competitive compensation that rewards revenue impact.
• Close collaboration within a lean, agile team where your contributions are immediately visible and impactful.