Key Account Manager – Modern Trade / E-Commerce & Quick Commerce

Company Overview

Signature International Foods India Pvt. Ltd. is dedicated to providing high-quality food products across various channels, including E-Commerce and Modern Trade. The company fosters a dynamic and innovative culture focused on customer satisfaction and market leadership.

Job Summary

The Key Account Manager will be responsible for managing and expanding key accounts within the E-Commerce, Quick Commerce, and Modern Trade channels. This role is crucial for driving sales growth and ensuring the successful execution of joint business plans, thereby contributing significantly to the organization’s goals.

Responsibilities

• Manage and grow existing E-Commerce & Quick Commerce key accounts.
• Drive new account acquisition, onboarding, and business development initiatives.
• Build strong relationships with key platforms and manage end-to-end account execution.
• Develop and execute Joint Business Plans (JBPs) and account growth strategies.
• Drive sales growth through effective assortment, visibility, promotions, and category activations.
• Coordinate with internal teams to ensure smooth onboarding, order execution, supply, and availability.
• Manage commercial negotiations, margins, and account-level business planning.
• Collaborate with the marketing team on campaigns, promotions, visibility, and consumer activation strategies.
• Identify opportunities for market expansion, new listings, and new SKU launches.
• Track account performance, sales targets, market trends, and competitive activities.
• Handle Modern Trade accounts to drive sustainable business growth.

Qualifications

• Experience in FMCG / Food / Consumer Products / Direct-to-Consumer (D2C) sectors preferred.
• Strong background in E-Commerce, Quick Commerce, and Modern Trade operations.
• Hands-on experience with platforms such as Blinkit, Zepto, Swiggy Instamart, Amazon, BigBasket, etc.
• In-depth understanding of Key Account Management, acquisition, onboarding, and commercial negotiations.
• Solid knowledge of marketing, promotions, visibility, and strategies for category growth.
• Excellent analytical, communication, and stakeholder management skills.
• Candidates with experience in managing end-to-end account ownership are preferred.

Preferred Skills

• Additional experience with data analysis tools and software to track account performance.
• Familiarity with market trends in the FMCG and e-commerce sectors.
• Ability to manage multiple priorities and stakeholders effectively.

Experience

Candidates should have a relevant background with significant experience in account management, preferably with exposure to E-Commerce, Quick Commerce, and Modern Trade environments.

Environment

The role typically involves a combination of office-based work and field visits to client locations and retail environments, facilitating effective account management and relationship building.

Salary

Estimated salary range not specified.

Growth Opportunities

Potential career advancement opportunities within the company as it continues to expand its market presence and product offerings.

Benefits

• Competitive salary and performance incentives.
• Opportunities for professional development and training.
• Health insurance and other employee benefits may be available (specific details not provided).