Center Manager | Scrabble & Jigsaw
Posted on November 5, 2024
Job Description
<div>Role Summary<br />
●<br />
As the Centre Manager with a primary focus on sales, you will be responsible for driving revenue generation and achieving sales targets for student enrollments. You will lead a team of counselors and Business-to-Lead (BTL).<br />
●<br />
Your goal will be to build a high-performance sales team, develop effective sales<br />
●<br />
strategies, and ensure consistent business growth.</div>
<div> </div>
<div>Roles & Responsibilities<br />
●<br />
Lead and motivate the team of counselors and telecallers, setting clear sales targets and KPIs to achieve monthly, quarterly, and annual revenue goals.<br />
●<br />
Develop and implement effective enrollment strategies to optimize lead conversion rates and achieve enrollment targets.</div>
<div>●<br />
Establish performance metrics and conduct regular performance evaluations, providing coaching and training to enhance the team sales skills.<br />
●<br />
Continuously improve the sales process, identifying areas for enhancement, and implementing streamlined approaches for greater efficiency.<br />
●<br />
Oversee the management of customer relationships, ensuring a high level of customer satisfaction and retention.<br />
●<br />
Maximizing the conversion of leads into enrollments.<br />
●<br />
Work closely with the marketing team to plan and execute local marketing campaigns and promotional activities to boost brand visibility and sales.<br />
●<br />
Generate regular reports on sales performance, enrollment data, and other key metrics,<br />
●<br />
providing insights to senior management for strategic decision-making.<br />
●<br />
Ensure adherence to company policies, quality standards, and regulatory requirements within the center sales operations. Mentor and teach the content to ensure that the learners are interview ready.<br />
●<br />
Understand the subject and develop courses to help learners meet high standards.<br />
●<br />
Understand the content development process; work with educational content across all levels.<br />
●<br />
Work closely with senior faculty, freelancers and global industry leaders.</div>
<div> </div>
<div>Skills Required<br />
Graduates/Post-Graduates with:<br />
●<br />
Proven experience (at least 5-6 years) in sales management, preferably in the education or related industry.<br />
●<br />
Strong sales leadership skills, with a track record of achieving and exceeding sales targets</div>