Lead - Marketplace & Emerging Channels

Company Overview

It is a premium direct-to-consumer dairy and daily essentials brand dedicated to delivering fresh, pure, and ethically-produced milk and dairy products directly from their own farms to customers’ homes. The company emphasizes transparency, single-sourcing, and wellness for families. As they expand rapidly across e-commerce and quick-commerce platforms, It aims to lead the next phase of growth in India’s $100B+ dairy and essentials market.

Job Summary

We are seeking a highly driven and entrepreneurial leader to own and scale the Marketplace & Emerging Channels business across various e-commerce and quick-commerce platforms. The ideal candidate will be a proactive strategist and operator, capable of thinking big, executing swiftly, and taking full ownership of revenue, margins, and growth on platforms such as Amazon, Flipkart, Blinkit, Instamart, Zepto, BigBasket, and more.

Responsibilities

• Own and expand brand presence across multiple marketplaces and quick-commerce platforms.
• Manage end-to-end marketplace operations, including listings, cataloging, visibility, ratings, reviews, and growth initiatives.
• Drive complete P&L (Profit & Loss) ownership, focusing on revenue, margins, and contribution.
• Develop and implement Go-To-Market (GTM) strategies for new SKUs and categories.
• Lead promotional activities, platform campaigns, and visibility initiatives in collaboration with brand and marketing teams.
• Build and nurture strong relationships with marketplace account managers and category teams.
• Unlock growth opportunities through merchandising support, placements, and joint business planning.
• Monitor key performance metrics such as sales, returns, SLAs, fill rates, and product availability.
• Identify operational gaps and implement fast, data-driven solutions.
• Collaborate cross-functionally with Growth, Supply Chain, Tech, Content, and Operations teams.
• Continuously analyze marketplace trends, competition, and emerging channel opportunities to inform strategy.

Qualifications

• 3–7 years of experience in e-commerce, quick commerce, online retail, or brand growth.
• Prior experience scaling brands across platforms like Amazon, Flipkart, Blinkit, Zepto, BigBasket, Instamart.
• Background in FMCG, D2C, or high-growth startup environments preferred.
• Strong understanding of marketplace dynamics and GTM strategies.
• Proven experience managing revenue targets and P&L responsibilities.
• Strong analytical skills with comfort in data-driven decision making.
• Experience managing platform dashboards and performance reporting.
• A hungry, hands-on mindset with a willingness to build, own, and scale.

Preferred Skills

• Experience working in fast-paced startup environments.
• Excellent relationship management and negotiation skills.
• Ability to work cross-functionally and influence stakeholders.
• Knowledge of digital marketing and promotional strategies.
• Familiarity with supply chain and logistics operations related to e-commerce.

Experience

• 3 to 7 years of relevant experience in e-commerce, quick commerce, or brand growth roles.
• Demonstrated success in scaling brands across major online marketplaces.

Environment

• The role is based in Gurugram, with a hybrid work model (in-office and remote flexibility).
• Fast-paced, entrepreneurial startup environment emphasizing ownership, speed, and results.
• Collaborative cross-functional teams including Growth, Supply Chain, Tech, Content, and Operations.

Salary

• Not specified; competitive salary commensurate with experience and skills.

Growth Opportunities

• Opportunity to lead and shape the growth of a rapidly expanding brand in a high-potential market.
• Potential for career advancement into senior leadership roles within the company.
• Direct exposure to founders and senior leadership, influencing strategic decisions.

Benefits

• Not specified; likely includes a dynamic startup culture, growth opportunities, and the chance to work with a passionate team dedicated to quality and transparency.