Responsibilities:<br /> ● Greet and welcome patients and visitors in a courteous and professional manner.<br /> ● Manage patient appointments, including scheduling, rescheduling, and cancellations.<br /> ● Answer incoming calls and emails, and handle inquiries or redirect as necessary.<br /> ● Maintain patient records and ensure accuracy of information.<br /> ● Process patient payments, issue receipts, and handle billing inquiries.<br /> ● Coordinate with medical staff to ensure smooth patient flow and timely appointments.<br /> ● Keep the reception area tidy and presentable at all times.<br /> ● Assist with administrative tasks such as filing, data entry, and inventory management.<br /> ● Provide general information about clinic services, policies, and procedures to patients<br /> and visitors.<br /> ● Handle confidential patient information with utmost discretion and maintain patient<br /> Confidentiality