Head of Commerce/Marketplace

Company Overview

Information not provided.

Job Summary

The Head of Commerce will lead the FaithTech marketplace and commerce business. This role is responsible for owning the category strategy, P&L, growth, merchandising, supply expansion, customer acquisition, and overall business performance, driving sustainable revenue growth and profit maximization.

Responsibilities

• Own the end-to-end P&L for the commerce and marketplace business.
• Define category strategy, assortment planning, pricing, and merchandising.
• Drive revenue growth, profitability, customer acquisition, retention, and expansion.
• Build and scale marketplace supply, vendor relationships, and strategic partnerships.
• Identify new category opportunities and launch new commerce initiatives.
• Lead growth initiatives across performance marketing, customer relationship management (CRM), lifecycle marketing, and channel expansion.
• Optimize key business metrics including Gross Merchandise Value (GMV), margins, Customer Acquisition Cost (CAC), Lifetime Value (LTV), retention, and inventory efficiency.
• Collaborate closely with Product, Marketing, Operations, Finance, and Technology teams to drive business outcomes.
• Develop scalable processes across supply chain, inventory management, fulfillment, and customer experience.
• Create data-driven growth plans and business forecasting models.

Qualifications

• Experience: 5+ years in Category Management, Marketplace Management, Commerce, Growth, or Business Leadership roles.
• Industry Knowledge: Significant experience in D2C (Direct-to-Consumer), Consumer Technology, Marketplace, E-commerce, or Internet-first businesses.
• P&L Management: Prior experience managing substantial business P&Ls and growth mandates.
• Track Record: Proven history of launching, scaling, and managing commerce categories.

Preferred Skills

• Strong analytical and strategic thinking capabilities.
• Excellent communication and interpersonal skills.
• Background in performance marketing and growth strategy.

Experience

Minimum of 5 years of relevant experience in leadership roles related to commerce or marketplace management.

Environment

Information not provided.

Salary

Information not provided.

Growth Opportunities

Information not provided.

Benefits

Information not provided.