Designation: Sr. Manager/Manager – Logistics<br /> Location: Andheri East, Mumbai, Maharashtra<br /> Employment Type: Full-time<br /> We are seeking a highly motivated Sr.Manager/Manager - Logistics to oversee and optimize our B2C Logistics division to support the efficient and effective transportation and delivery of goods to our customers. Key Responsibilities:<br /> •<br /> You will be managing aspects of output in your area: Controlling performance, metrics, process improvements & People management.<br /> •<br /> Monitor and analyse delivery performance & Closure on Open shipments.<br /> •<br /> Coordinate all aspects of B2C logistics day-to-day operations including transportation planning, route optimization, carrier management, and delivery scheduling<br /> •<br /> Reconciliation of Open Shipments.<br /> •<br /> Maintain and develop KPIs and SLAs.<br /> •<br /> Report and escalate issues to management as necessary and in a timely manner, Both Internal & External<br /> •<br /> Contribute to process improvements and cost optimization initiatives.<br /> •<br /> Evaluate gaps in the process & report Tech driven approach changes.<br /> •<br /> Develop and maintain strong communication processes to ensure smooth and efficient flow of accurate information across external customers (logistics partners) and internal customers (Finance, Technology, Fulfilment Centres, customer Service).<br /> •<br /> Lead and motivate a team of logistics coordinators, providing guidance, training, and support to ensure efficient workflow and adherence to company policies and procedures.<br /> •<br /> Ability to pull data from numerous databases (using Excel /or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus.<br /> Qualifications: