Senior Customer Success Specialist

Silver CS  3 - 6 years  Full-time  Chennai/Mumbai

 

Senior Customer Success Specialist at Disprz

 

Are you passionate about ensuring customer satisfaction and driving success? Join our team at Disprz, a leader in enterprise learning and skilling !

Role: Senior Customer Success Specialist

Role Type: IC (Individual Contributor)

Client Tail: India Region Location: Mumbai/Chennai Work Set Up: Hybrid Responsibilities:

1. Build and maintain strong client relationships.
2. Guide clients through onboarding and training.
3. Monitor and improve client learning performance.
4. Address and resolve client issues.
5. Identify upselling and renewal opportunities.
6. Provide feedback to enhance our product.

 

Why Disprz ?

 

-> Innovative and collaborative environment.

-> Opportunities for professional growth.

-> Make a global impact.

 

Requirements:

 

1. 1. 3- 6 years Experience in Customer facing domain
   2. Strong communication and problem-solving skills.
   3. Ability to work independently and in a global team.
   4. Experience with enterprise client management.