Client Servicing Manager | Scrabble & Jigsaw
Posted on October 9, 2024
Job Description
<p><span style="font-size:12pt"><span style="font-family:"Aptos",sans-serif">Storm Communications is an integrated hybrid agency that provides creative marketing solutions through hybrid platforms. The agency tailors its services to create brand experiences that compel the consumer at every touchpoint while bringing the brand's story to life. We are a national agency with 5 offices across India and an international office in Kathmandu Nepal.</span></span></p>
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<p><span style="font-size:12pt"><span style="font-family:"Aptos",sans-serif"><b>Role Description</b></span></span></p>
<p><span style="font-size:12pt"><span style="font-family:"Aptos",sans-serif">This is a full time on-site role located in Mumbai for a Client Servicing Manager. The Client Servicing Manager will be responsible for managing client accounts, maintaining client relationships, ensuring customer satisfaction, and providing exceptional customer service. Participating in client pitches and strategy development will be an important work area.</span></span></p>
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<p><span style="font-size:12pt"><span style="font-family:"Aptos",sans-serif"><b>Qualifications</b></span></span></p>
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<li><span style="font-size:12pt"><span style="tab-stops:list 36.0pt"><span style="font-family:"Aptos",sans-serif">Client Services, Client Relations, and Customer Satisfaction skills</span></span></span></li>
<li><span style="font-size:12pt"><span style="tab-stops:list 36.0pt"><span style="font-family:"Aptos",sans-serif">Excellent communication and customer service skills</span></span></span></li>
<li><span style="font-size:12pt"><span style="tab-stops:list 36.0pt"><span style="font-family:"Aptos",sans-serif">Ability to multitask and manage multiple client accounts</span></span></span></li>
<li><span style="font-size:12pt"><span style="tab-stops:list 36.0pt"><span style="font-family:"Aptos",sans-serif">Strong organizational skills and attention to detail</span></span></span></li>
<li><span style="font-size:12pt"><span style="tab-stops:list 36.0pt"><span style="font-family:"Aptos",sans-serif">Experience in the advertising or marketing industry is a plus</span></span></span></li>
<li><span style="font-size:12pt"><span style="tab-stops:list 36.0pt"><span style="font-family:"Aptos",sans-serif">Bachelor's degree in Business Administration, Marketing, or related field</span></span></span></li>
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<span style="font-size:12.0pt"><span style="font-family:"Aptos",sans-serif">3-5 years experience of frontline client servicing with prominent corporates</span></span>