Finance Ops | Scrabble & Jigsaw
Posted on May 18, 2024
Job Description
<ul>
<li style="margin-top:2px"><span style="font-size:11pt"><span style="font-family:Carlito,"sans-serif""><span lang="EN-US" style="font-family:"Calibri","sans-serif""><span style="letter-spacing:-.1pt"><span style="font-weight:normal">Ensure smooth client onboarding</span></span></span></span></span></li>
<li style="margin-top:2px"><span style="font-size:11pt"><span style="font-family:Carlito,"sans-serif""><span lang="EN-US" style="font-family:"Calibri","sans-serif""><span style="letter-spacing:-.1pt"><span style="font-weight:normal">Responsible for handling client queries</span></span></span></span></span></li>
<li style="margin-top:2px"><span style="font-size:11pt"><span style="font-family:Carlito,"sans-serif""><span lang="EN-US" style="font-family:"Calibri","sans-serif""><span style="letter-spacing:-.1pt"><span style="font-weight:normal">Responsible for handling audit and other regulatory requirements and ensure to work closely on audit and compliance smooth reporting.</span></span></span></span></span></li>
<li style="margin-top:2px"><span style="font-size:11pt"><span style="font-family:Carlito,"sans-serif""><span lang="EN-US" style="font-family:"Calibri","sans-serif""><span style="letter-spacing:-.1pt"><span style="font-weight:normal">Understand the business requirements and establish processes in accordance with business requirements.</span></span></span></span></span></li>
<li style="margin-top:2px"><span style="font-size:11pt"><span style="font-family:Carlito,"sans-serif""><span lang="EN-US" style="font-family:"Calibri","sans-serif""><span style="letter-spacing:-.1pt"><span style="font-weight:normal">Ensure efficient and quality services are provided to customers in accordance with service standards.</span></span></span></span></span></li>
<li style="margin-top:2px"><span style="font-size:11pt"><span style="font-family:Carlito,"sans-serif""><span lang="EN-US" style="font-family:"Calibri","sans-serif""><span style="letter-spacing:-.1pt"><span style="font-weight:normal">Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality and customer-service standards.</span></span></span></span></span></li>
<li style="margin-top:2px"><span style="font-size:11pt"><span style="font-family:Carlito,"sans-serif""><span lang="EN-US" style="font-family:"Calibri","sans-serif""><span style="letter-spacing:-.1pt"><span style="font-weight:normal">Effective internal and external stakeholder management with timely communication and appropriate action.</span></span></span></span></span></li>
<li style="margin-top:2px"><span style="font-size:11pt"><span style="font-family:Carlito,"sans-serif""><span lang="EN-US" style="font-family:"Calibri","sans-serif""><span style="letter-spacing:-.1pt"><span style="font-weight:normal">Handle payment related queries effectively and provide resolution.</span></span></span></span></span></li>
<li style="margin-top:2px"><span style="font-size:11pt"><span style="font-family:Carlito,"sans-serif""><span lang="EN-US" style="font-family:"Calibri","sans-serif""><span style="letter-spacing:-.1pt"><span style="font-weight:normal">Should understand and be a part of On-going developments and implementation of Reward program.</span></span></span></span></span></li>
<li style="margin-top:2px"><span style="font-size:11pt"><span style="font-family:Carlito,"sans-serif""><span lang="EN-US" style="font-family:"Calibri","sans-serif""><span style="letter-spacing:-.1pt"><span style="font-weight:normal">Responsibilities include hiring, training, planning, managing performance appraisals for the team, addressing employee performance and corrective action plans</span></span></span></span></span></li>
</ul>