CODE

Level 4 – Expert level

Capability

Network Engineer

Job Level

EXP

Job Profile

Educational Qualification : Degree in Computer Science or equivalent

Skills – Technology

LAN/WAN, IPAM, Load Balancer, Data Analyzer ( Packet & Flow Capturing)

Certifications

AIS/ASE/MASE/CCIE /PCNSE/ CCSA

Experience level

8 to 10  years relevant experience

Job Description

·       Minimum of 10 years’ experience in L3/L4 network Support, Change and Problem management, Proven ability in learning and upgrading new technologies/technical skills.

·       create, edit, or remove a port rule;

·       perform basic Network load balancing commands: stop, start, suspend, resume, and drain;

·       administer TLS/SSL certificates including certificate installation, monitoring certificate status and certificate renewals;

·       integrate with DNS infrastructure in support of global server load balancing;

·       comply with Customer Load Balancing standards, policies and procedures;

·       troubleshoot performance issues related to load balancing, virtual server configura-tion tuning and/or performance; and

·       produce report on Load Balancing status and activities on a monthly basis.

• Configured and troubleshooting the F5 LTM and APM and providing level 2 support for the customers.
• Configuration and troubleshooting F5 LTM and providing level 2 and level 3 support for the customers.
• Extensive hands on experience with BIG-IP 5000 and 2000 series.
• Allocation and designing appropriate virtual IP for F5 ADC through IPAM InfloBox.
• Licensing and provisioning of F5 modules such as LTM, GTM, VCMP (Virtual Cluster Multi Processing).
• Extensively worked on code upgrades from v11.5.3 to v11.5.3 and downgrades from 12.0.0 to 11.5.4.
• Extensively worked on virtual F5 LTM module on VMware for application testing.
• Configured VCMP Host and created VCMP guests for Exchange and ACE migrations.
• Created a high availability feature between the VCMP guests for different VCMP hosts.
• Extensive knowledge in configuration via CLI (TMSH and advance shell).
• Good knowledge on basic iRules scripting and debugging.
• Creating custom profiles, health monitors, and also configuring SNAT pools, syslog and SNMP
• Implementation of major application services with the iApps templates.
• Extensive knowledge and experience regarding F5 BIG-IP LTM VIP configuration with health check.
• Extensive knowledge and experience with hosting SSL certificates on F5 platforms.
• Experience in managing the load balancers in a high-availability infrastructure.

·       Solid understanding and experience in managing Data center LAN

·       Must be able to demonstrate excellent troubleshooting and problem solving skills . Good communication skills

·       Good understanding (Of L3 Level) of Switching & routing protocols, and products like : HP/Nexus Switches, Checkpoint firewalls, F5 LoadBalacers, IPAM, DWDM, Data Encryptors, Netscout Packet Capture and Flow Analyzer

·       Management of onsite vendors - During implementation activity and day after support.

·       Escalation point for network implementation issues  - Telco, Cabling, and Managed Service Vendor

·       Configure virtual LANS/ trunk protocols - Configure virtual LANS (VLANS) and VLAN trunk protocols in a switched network.

·       Deploy/implement end2end - Evaluate the architecture of End2end.  Deploy End2end. Successfully monitor IT infrastructure from end to end.

·       Implement QoS features - Implement Quality of Service (QoS) features to enhance network performance.

·       Implement QoS to manage traffic - Implement Quality of Service (QoS) technologies that are available for managing traffic over a WAN connection

·       Cisco 3750X-48TS,Nexus 3548 ,C6880-X-LE ,C93240YC-FX2

·       CATALYST WS-C3750E-48TD,CATALYST WS-C3750G-24TS-S,CATALYST, WS-C3750X-24T-S ,CATALYST WS-C3750X-48T-S,Cisco 3750X-24TS

·       Load balancer , F5,

·       BGIP 4000-LTM ,BIG-IP 1600 ,BIGIP 3600-LTM ,BIG-IP 4000

·       WAN Optimizer

·       CX7070 ,Riverbed Interceptor ,SLC 8000 ,Steelhead 1050-H,

·       ITIL V3 Foundation Certification is desired

Customer                        

•       Utilizes good troubleshooting skills to quickly provide quality solutions for customer issues    

•       Provides timely updates to customers/team members        

•       Understands the criticality of cases and meets initial response time as defined in SLA                 

•       Analyzes performance against SLAs, proactively manages issues and ensures implementation of corrective action.                          

•       Sets clear expectations and commitments during the investigative phase, through the resolution phase and follows through on commitments made

             

Operational Excellence               

•       ITSM Process Compliance & Keeping all relevant documents up-to-date.             

•       Individual responsible for day-to-day delivery and management including customer relationship and overall one shared delivery team.

•       Supporting system implementations and integrations, systems analysis and diagnosis, trouble-shooting, performance analysis and resolution.

•       Problem Management: Ensure that problem tickets are created and reviewed periodically on a proactive basis.                

•       Responsible for keeping the project SharePoint portal/file share up-to-date.

•       Documents the problem/resolution to allow for future reference in Knowledge Database

•       Change Management: Prepare the Implementation and fallback plan for the changes .Ensure that the changes are tested before actual implementation.

•       Participate in regular delivery audits.

•       Document and maintain the standard operation procedures for the project.

 

Finance              

•       Responsible for helping to meet the cost of delivery targets as communicated to him by his Manager                 

•       Achieve in technical competency through continues improvement and automation for reduction in man efforts.

 

People               

•       Co-operates and works well with others in the pursuit of team/project goals and effective inter personal behavior.            

•       Responsible for maintaining high employee satisfaction and employee morale

•       Effective Verbal and Written communication