Key Account Manager – E-commerce & Quick Commerce

Company Overview

Doodhvale Farms is a premium direct-to-consumer dairy and daily essentials brand dedicated to delivering fresh, pure, and ethically-produced milk and dairy products directly from their own farms to customers’ homes. The company emphasizes transparency, single-sourcing, and wellness for families. As they expand aggressively across e-commerce and quick-commerce platforms, Doodhvale Farms aims to lead the next phase of growth in India’s $100B+ dairy and essentials market.

Job Summary

The Key Account Manager for E-commerce & Quick Commerce will be responsible for managing and growing key marketplace and quick commerce accounts. This role involves driving sales, increasing visibility, optimizing assortment and pricing, and executing promotional strategies. The position requires close coordination with internal teams to ensure smooth operations, inventory management, and performance tracking, contributing directly to the company's expansion in the digital retail space.

Responsibilities

• Manage key marketplace and quick commerce accounts such as Amazon, Flipkart, Blinkit, Zepto, Instamart, etc.
• Drive sales growth, enhance product visibility, optimize product assortment, and plan pricing and promotional activities.
• Coordinate with internal teams to ensure seamless execution of campaigns, inventory availability, and order fulfillment.
• Track business performance through metrics analysis and identify new growth opportunities.
• Build and maintain strong relationships with platform account managers to facilitate strategic collaborations and negotiations.

Qualifications

• 3 to 7 years of experience in e-commerce, quick commerce, online retail, or brand growth.
• Prior experience scaling brands across Amazon, Flipkart, Blinkit, Zepto, BigBasket, Instamart, etc.
• Hands-on experience with marketplace portals and quick commerce platforms.
• Strong analytical skills with proficiency in Excel.
• Excellent stakeholder management and communication skills.
• Background in FMCG, D2C, or high-growth startup environments is preferred.
• Educational qualifications: Not specified, but relevant degrees in Business, Marketing, or related fields are advantageous.

Preferred Skills

• Deep understanding of the Indian e-commerce and quick commerce landscape.
• Ability to analyze data and derive actionable insights.
• Strong negotiation and relationship-building skills.
• Experience with promotional planning and execution.
• Knowledge of supply chain and inventory management in a digital retail context.

Experience

• 3 to 7 years of relevant experience in managing online retail accounts, brand growth, or marketplace operations.
• Proven track record of scaling brands across major e-commerce and quick commerce platforms.

Environment

This role is based in Gurugram, Sec 29, and involves working in a fast-paced, high-growth startup environment. The position may require coordination with cross-functional teams and external platform managers, with a focus on strategic growth initiatives. The work setting is primarily office-based, with potential for remote collaboration depending on company policies.

Salary

Not specified.

GrowthOpportunities

Not specified.

Benefits

Not specified.