Sales Ops Director | Scrabble & Jigsaw
Posted on July 9, 2024
Job Description
<div>Sales Ops Director</div>
<div><br />
The Head of Sales Operations is a strategic and hands-on leader responsible for optimizing sales processes, and ensuring seamless alignment between marketing and sales. This role is critical in driving revenue growth, enhancing lead quality, and improving sales productivity.</div>
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<div>Key Responsibilities:<br />
1.<br />
Sales Operations:<br />
o<br />
Lead the sales operations team in optimizing sales processes, systems, and tools to enhance efficiency and effectiveness.<br />
o<br />
Implement and manage CRM systems, ensuring data accuracy, and providing actionable insights for the sales team.<br />
o<br />
Develop and maintain sales performance metrics, dashboards, and reports to support data-driven decision-making.<br />
o<br />
Collaborate with sales leadership to identify and remove operational bottlenecks and improve sales productivity.<br />
o<br />
Drive sales enablement initiatives, including training programs, playbooks, and resources to support the sales team.</div>
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<div>Alignment and Collaboration:<br />
o<br />
Foster strong alignment between marketing and sales teams to ensure a cohesive approach to lead generation, nurturing, and conversion.<br />
o<br />
Collaborate with the customer success team to ensure a seamless customer journey from lead acquisition to post-sale support.<br />
3.<br />
Leadership and Management:<br />
o<br />
Build, mentor, and lead a high-performing team of sales operations professionals.<br />
o<br />
Set clear goals, provide regular feedback, and support the professional development of team members.<br />
o<br />
Stay updated with industry trends, best practices, and emerging technologies to keep [Company Name] at the forefront of sales operations excellence.</div>
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<div>Qualifications:<br />
•<br />
Bachelor’s degree in Marketing, Business Administration, or a related field. MBA or advanced degree is a plus.<br />
•<br />
Proven experience (8+ years) in sales operations or a related role within a B2B environment.<br />
•<br />
Strong understanding of sales processes and marketing automation tools.<br />
•<br />
Proficiency in CRM systems (e.g., Salesforce) and marketing automation platforms (e.g., Marketo, HubSpot).</div>
<div>Excellent analytical skills with the ability to interpret data and derive actionable insights.<br />
•<br />
Exceptional leadership, communication, and interpersonal skills.<br />
•<br />
Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.</div>
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