·        Developing trust relationships with a portfolio of major clients to ensure they do not turn to competition
·        Acquiring a thorough understanding of key customer needs and requirements
·        Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives
·        Serve as the link of communication between key customers and internal teams
·        Resolve any issues and problems faced by customers and deal with complaints to maintain trust
·        Play an integral part in generating new sales that will turn into long-lasting relationships