Contingent Workforce Program Manager

Company Overview

Not specified.

Job Summary

We are seeking a highly organized and proactive Contingent Workforce Program Manager to support and manage the end-to-end lifecycle of our contingent workforce across India, EMEA, and APAC regions. This role will serve as a key liaison between hiring managers, staffing vendors, and internal stakeholders to ensure seamless sourcing, onboarding, management, and offboarding of contingent workers.

Responsibilities

• Contingent Workforce Lifecycle Management: Act as the primary point of contact for hiring managers regarding contingent workforce needs; support the full lifecycle of contingent workers: requisition creation, sourcing, onboarding, extensions, offboarding, and compliance tracking; maintain accurate records and documentation for all contingent workers in internal systems.
• Vendor & Stakeholder Coordination: Liaise with external staffing vendors to ensure timely and quality delivery of candidates; monitor vendor performance and escalate issues as needed; ensure vendors adhere to company policies, Service Level Agreements (SLAs), and compliance requirements.
• Hiring Manager Support: Guide hiring managers through the contingent hiring process, including job description creation, rate benchmarking, and interview coordination; provide training and support on contingent workforce tools and processes.
• Compliance & Reporting: Ensure compliance with local labor laws and internal policies across all regions; track and report on key metrics such as headcount, tenure, spend, and vendor performance; assist with audits and risk assessments related to contingent labor.
• Process Improvement: Identify opportunities to streamline and improve contingent workforce processes; contribute to the development and implementation of global contingent workforce policies and best practices.

Qualifications

• Education: Bachelor’s degree in business or a related discipline.
• Experience: 3+ years of experience in contingent workforce management, HR operations, or vendor management.
• Skills:
  • Strong understanding of contingent labor models and regional labor laws (NAM, India, EMEA, APAC).
  • Strong organizational and multitasking abilities.
  • Strong analytical, problem-solving, and root cause identification skills.
  • Excellent communication skills - interpersonal, written, and verbal.
  • Ability to collaborate and work with and through others.
  • Knowledge of MS Office (Word, Excel, and PowerPoint).

Preferred Skills

• Experience with Managed Service Provider (MSP) platforms like Beeline.
• Familiarity with contract hiring processes and end-to-end workflows in workforce management.

Experience

• Minimum of 3 years of relevant experience in contingent workforce management or related fields.

Environment

• Job Location: Any Mastek Location; need for immediate joining.

Salary

• Up to ₹15-16 Lakhs per annum (approximately ₹125,000 per month).

Growth Opportunities

Not specified.

Benefits

Not specified.