Job Description
<p style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri,sans-serif">Job Summary:</span></span></span></p>
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<p style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri,sans-serif">Role will play a pivotal role in driving innovation, scalability, and excellence in our technology infrastructure. You will lead and mentor a team of in-house and vendor developers, ensuring the successful execution of projects that support our web platform, customer engagement tools, and backend systems.</span></span></span></p>
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<p style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri,sans-serif">Key Responsibilities:</span></span></span></p>
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<p style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri,sans-serif"><b>Team Leadership:</b></span></span></span></p>
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<li><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri,sans-serif">Build and lead a talented engineering team, fostering a culture of collaboration, innovation, and accountability.</span></span></span></li>
<li><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri,sans-serif">Provide guidance, mentorship, and professional development opportunities to team members.</span></span></span></li>
<li style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri,sans-serif">Effectively manage both in-house and vendor developers, ensuring project deadlines and quality standards are met.</span></span></span></li>
</ul>
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<p style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri,sans-serif"><b>Technology Strategy:</b></span></span></span></p>
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<li><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri,sans-serif">Collaborate with cross-functional teams to define and implement the technology roadmap aligned with business goals.</span></span></span></li>
<li><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri,sans-serif">Evaluate, recommend, and implement the latest technologies and best practices to improve system performance, scalability, and security.</span></span></span></li>
<li style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri,sans-serif">Ensure seamless integration and optimization of Webengage, Shopify Plus, AWS Server, and PHP-based middleware.</span></span></span></li>
</ul>
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<p style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri,sans-serif"><b>Project Management:</b></span></span></span></p>
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<li><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri,sans-serif">Oversee the planning, execution, and delivery of projects, ensuring they are completed on time and within budget.</span></span></span></li>
<li><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri,sans-serif">Monitor project progress, identify and mitigate risks, and communicate updates to stakeholders.</span></span></span></li>
<li style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri,sans-serif">Drive continuous improvement in project management processes and methodologies.</span></span></span></li>
</ul>
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<p style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri,sans-serif"><b>System Reliability and Performance:</b></span></span></span></p>
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<li><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri,sans-serif">Maintain the AWS server infrastructure to ensure high availability, scalability, and security.</span></span></span></li>
<li><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri,sans-serif">Proactively identify and resolve performance bottlenecks, security vulnerabilities, and system outages.</span></span></span></li>
<li style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri,sans-serif">Implement disaster recovery and backup strategies to safeguard data.</span></span></span></li>
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<p style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri,sans-serif"><b>Vendor Management:</b></span></span></span></p>
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<li><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri,sans-serif">Collaborate with third-party vendors and partners to ensure the successful integration and operation of external services and tools.</span></span></span></li>
<li style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri,sans-serif">Negotiate contracts, monitor service-level agreements (SLAs), and manage vendor relationships effectively.</span></span></span></li>
</ul>
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<p style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri,sans-serif"><b>Qualifications:</b></span></span></span></p>
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<li><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri,sans-serif">Bachelor's or Master's degree in Computer Science or a related field.</span></span></span></li>
<li><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri,sans-serif">Proven experience in managing engineering teams in a technology-driven environment.</span></span></span></li>
<li><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri,sans-serif">Strong technical background with expertise in web technologies, AWS, PHP, and e-commerce platforms (Shopify Plus preferred).</span></span></span></li>
<li><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri,sans-serif">Excellent project management skills with the ability to lead multiple projects concurrently.</span></span></span></li>
<li><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri,sans-serif">Exceptional communication and interpersonal skills.</span></span></span></li>
<li><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri,sans-serif">Experience with customer engagement and marketing tools (e.g., Webengage) is a plus.</span></span></span></li>
<li style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri,sans-serif">Proven ability to make data-driven decisions and drive process improvements.</span></span></span></li>
</ul>
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<p style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri,sans-serif">If you are a highly motivated and experienced engineering leader looking for an exciting opportunity to shape the technology landscape of a fast-growing D2C company, we invite you to apply for the position at The Sleep Company.</span></span></span></p>
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