Prompt Engineer | HumanBit main
Job Description
Voice AI Prompt Engineer:
About Us
We are a well-funded stealth start up building the next generation of Voice AI solutions for the U.S. legal industry. Backed by one of the world's leading venture investors, we've raised $3M+ in seed funding and are building cutting-edge AI products that transform how U.S. law firms interact with clients through intelligent voice agents.
We're looking for exceptional builders who are passionate about Voice AI and want to shape the future of conversational AI.
About the Role
As a Voice AI Prompt Engineer, you'll design, build, and deploy high-quality production voice agents for enterprise customers in the U.S. legal market. This is a hands-on role where you'll work at the intersection of Prompt Engineering, Conversational AI, and customer deployments.
You'll be responsible for creating natural, reliable, and intelligent Voice AI experiences that solve real-world business problems. We are looking for someone who has already built production-grade voice agents and has a strong understanding of how to design conversations that feel human, accurate, and effective.
What You'll Do
- Design and develop production-ready Voice AI agents for enterprise clients.
- Write, test, and optimize prompts for real-world conversational workflows.
- Build natural conversation flows, fallback logic, and edge-case handling.
- Collaborate with customers to understand business requirements and translate them into AI solutions.
- Continuously improve agent performance using testing, experimentation, and user feedback.
- Deploy multiple Voice AI agents across different customer use cases.
- Work closely with engineering and product teams to deliver high-quality AI experiences.
- Stay updated with the latest advancements in LLMs, Voice AI, and agentic workflows.
What We're Looking For
Must Have
- 1+ year of experience working at a Voice AI company.
- Experience building and deploying production Voice AI agents.
- Strong Prompt Engineering experience with LLMs.
- Excellent written and spoken English with the ability to design conversations for U.S. users.
- Experience working directly with customer requirements and translating them into AI solutions.
- Strong understanding of conversational design and prompt optimization.
- Graduated in 2021 or later.
Preferred Experience
Experience with one or more of the following:
- Voice AI platforms (e.g., Vapi, Retell AI, Bland AI, ElevenLabs, or similar)
- LLMs such as GPT, Claude, Gemini, or Llama
- Function/tool calling
- Retrieval-Augmented Generation (RAG)
- AI agent frameworks
- Prompt evaluation and optimization
- Customer-facing AI implementations
- Forward Deployed Engineering or Solutions Engineering
