Job Description:
WinWire is looking for Associate Director - Delivery for its Bangalore/ Hyderabad location in the hot,
growing market of Cloud and Data/AI related IT services leveraging Microsoft Azure. Working at
WinWire provides a compelling opportunity for a rising star to be part of a winning team and achieve
exponential career growth.
Currently, WinWire is looking for a talented and driven individual to deliver great business outcomes
leveraging our most strategic alliance (MS) and in turn help us grow exponentially leveraging the
growing presence of Microsoft Azure in the Enterprise.
WinWire is committed to providing an exciting, participatory and team-oriented work environment. In
addition to our very competitive compensation packages, be prepared for challenging professional
growth and fun along the way in our work hard, play hard corporate environment.
Must-Haves:
 Overall 17 to 20 years of experience with majority in mid-size IT services firms
 At least 10 years of experience managing onsite-offshore based delivery
 Owned P&L of $5+Mil Revenue in an onsite-offshore delivery execution model
 Exceptional relationship building and management skills to deliver superior services
 Ability to understand WinWire eco-system to deliver accelerated revenue growth
Work Location: Bangalore/ Hyderabad
Responsibilities:
Delivery Management
1. Be responsible for smooth execution of all the development and support projects
2. Reviews with the Delivery/ Program/ Project Managers for project reviews, risks evaluation and
tracking issues on a weekly basis
3. Publish Account Updates on: Project Delivery, People, Customer, Opportunities, Strategic
Initiatives.
4. Conduct regular connects with the customer’s point-of-contact for project feedback/issues/
escalation and establishing a good relationship
5. Be WinWire project team's point of contact for project-specific internal or customer escalation/
follow ups by building suitable dashboards and status addressing the concerns
6. Be aware of customer delivery process and suggest necessary internal changes to the delivery
process to align with the customer’s process
7. Support India and US hiring team with interview process and smooth onboarding of the selected
candidates
8. Own and maintain Account Playbook with regular updates
9. Experience in one of the technical areas is mandatory
a. Must have worked on at least 5+ large scale projects building solutions for Data
Pipelines (using ADF, Data Lake, Synapse), Data warehousing, Data Modelling on Azure
Data Platform (AWS and GCP are good to have) and scalable high performance reporting
solution using Power BI.
OR
b. Must have worked on at least 5+ large scale projects focusing on digital transformation,
product engineering using Microsoft Tech Stack, Cloud modernization or Modern
Workspace solutions
Account Management
1. Work with the Account Manager & delivery team on any new opportunity in the Account and
review the Opportunity closure plan
2. Proactively update the Account Management team of any changes at the customer end
3. Build and establish relationship with existing and new contacts within and across departments
at the customer location
4. Initiate, prepare and actively participate in the Monthly and Quarterly Business Review meeting
with the customer
5. Manage P&L for the accounts with respect to Revenue, Gross Margin and operational excellence
covering the resource utilization, bench and billing
6. Keep WinWire Management team updated of any customer escalation/ concerns/ issues at the
project as well as account level
7. Initiate and Track hiring request with the Hiring Team for all hiring positions (Projects and
Consulting) for the account and be responsible for closure of the positions
8. Track and follow up on all the existing project extensions (EE) and get SOWs created in a timely
manner
Technical Competency
1. Be well-versed with Microsoft Technology landscape at Level 200
2. Understand the customer technology landscape to provide necessary guidance to the delivery
team
3. Organize Brown Bag sessions/envisions sessions for demonstrating WinWire Technical
capabilities in the areas the customer is interested in and/or need help
People Management
1. Track hiring, preboarding and joining of resources (FTE/ Contract) hired for various engagements
2. Ensure new resources are engaged and mentored well to bring them to WinWire culture at the
earliest
3. Conduct regular 1:1 with the senior team members to mentor/ track/act on specific concerns
4. Work with the L&D department for training needs specific to customer projects and track it to
closure
5. Work with the HR department for any concerns raised by the team members
6. Identify performing team members for Spot Award, Quarterly Award and Annual Award
7. Encourage team members to be part of WinWire events like Brown Bag sessions, Friday events
(as applicable)
About WinWire
WinWire Technologies is a Data-driven Digital Engineering company that supports enterprises across
Healthcare, Retail, Hi-Tech, and Manufacturing and several other industry domains in navigating their
digital transformation journey. WinWire enables its customers to drive business growth and gain
competitive advantage by aligning business value and digital technologies, calling this process “Stitching
the Digital Fabric.”
Over the last 15 years, WinWire has enabled the success of various customers across multiple domains
including Healthcare, Financial Services and Hi-tech Manufacturing leveraging its core values of People
First, Technology Leadership and Execution Excellence. To hear some of our customer testimonials and
read our customer success stories, please visit https://www.winwire.com/testimonials/ . WinWire is a
Microsoft Gold Managed Partner which is indicative of a deep relationship with Microsoft that
eventually translates into thought leadership for our clients.
WinWire is headquartered in Santa Clara, California with sales offices in New Jersey, Philadelphia,
Atlanta and Chicago & development centers in Hyderabad and Bangalore, India.