POSITION DESCRIPTION
Position Title: Logistics Officer – Logistics & Supply Chain
Position Holder: _____________________ Date: _____________________
Reports To: Sr. Manager – Logistics & Supply Chain
Approved: _____________________
SBU/Division: Logistics & Supply Chain
Location Oblapura, Bangalore
Working Hours and days 09:30 AM to 06: 00 PM and 6 days

1. MAIN PURPOSE OF THE POSITION:
• To independently manage order execution for international customers (e.g., Walmart,
Loblaws, Dollar Tree, Manassen) ensuring timely order processing and shipment.
• To maintain and analyze logistics data (including costs) in SAP in line with contracts and
agreements.
• To coordinate with plants and cross-functional teams for on-time delivery, cost control,
and customer satisfaction.
• To ensure compliance with customer-specific documentation and system requirements.
2. PRINCIPAL ACCOUNTABILITIES:
Principal
Accountabilities
(KPI’s)

Key Result Areas Major Activities
(What is to be Done
and How)

End Results (Why it is to be
Done)

2.1 Customer Order
Management

Timely order
capture and
execution

• Independently
manage order
execution for key
customers via their
portals.
• Coordinate with
plants for order
readiness vs. CRD.
• Communicate
orders with Supply
Chain, Agri,
Logistics teams.

To ensure accurate, timely,
and efficient order
processing while meeting
customer expectations.

2.2 Documentation
& Compliance

100% compliance
with customer /
statutory
documentation

• Apply and issue
GSPs/COOs before
container
onboarding.
• Maintain database

To ensure compliance with
trade requirements and
smooth customs clearance.

of GSPs requested
vs. issued.
• Prepare & upload
Canada commercial
invoices.

2.3 Cost & Data
Management

Accurate and
updated SAP entries

• Regularly update
logistics costs in
SAP.
• Verify
CHA/Liner/Freight
invoices against
agreements.
• Forward validated
invoices to Finance
in time.

To control costs and ensure
financial accuracy of
logistics operations.

2.4 Vendor &
Financial
Coordination

Timely
reconciliation and
payments

• Maintain invoice
records under
expenditure heads.
• Ensure vendor
reconciliations
quarterly.

To avoid discrepancies,
ensure financial discipline,
and maintain vendor
relationships.

2.5 Reporting & MIS Effective tracking
and visibility

• Maintain shipment
plan database and
MIS reports.
• Track CRD vs.
Actual Cargo
Readiness.
• Provide
weekly/monthly
updates.

To provide management
visibility and enable
proactive course correction.

3. PRODUCT CATEGORIES
Gherkins, Jalapenos, Silver Skin Onions, Beet, Baby Corn, Bell Pepper, Tomato Paste/Sauce,
Ginger-Garlic Paste, Mayonnaise
4. SKILLS, EXPERIENCE AND QUALIFICATIONS
Qualifications
• Graduate (Post-Graduation in Logistics preferred).
• Knowledge of Advanced Excel, PowerPoint, and SAP.
Experience

• 3–4 years of relevant logistics/supply chain experience.
• Experience in export order management and customer handling.
Skills
• Technical Skills: Advanced Excel, PowerPoint, SAP knowledge.
• Analytical Skills: Ability to analyze data (CRD vs. actuals, cost trends, TATs).
• Communication: Strong written & verbal English; basic Kannada & Hindi preferred.
• Interpersonal: Ability to coordinate across departments and vendors.
• Behavioral: Proactive, detail-oriented, process-driven, and flexible in work hours.