JOB DESCRIPTION Role: Lead - Auto Loan Business Location: Bangalore Employment Type: Full-Time We are looking for a motivated Business and Product professional with a background in Car loans to join our new business vertical for Auto Loans in the US and Canada. The ideal candidate will have strong lending product innovation experience,excellent communication skills, strong negotiation abilities, and a deep understanding of overall Car loan business to launch and integrate auto loans with our core Fintech offerings, driving synergy and delivering exceptional value to our customers. RESPONSIBILITIES Strategic Leadership: Develop and execute the overall strategy for Zolve’s entry into Car Loans for Immigrant customers to US and Canada, ensuring it aligns with the company’s broader fintech and core product (Credit Card) offerings. Partnership Management: ● Manage relationships with Bank, Fintechs and loan service vendors that will be Zolve’s partner for the business. ● Negotiate commercial terms and set up operating SOP for smooth launch and functioning of the overall business, ensuring Zolve earns adequate returns on asset. Product & Policy Innovation: ● Work hand-in-hand with various teams of Zolve such as Credit, Technology, Digital Product, Marketing and Compliance to create the best car loan product for Zolve’s customer base and their evolving needs. Portfolio Oversight: ● Regularly monitor the loan portfolio performance for various metrics such as yield, net interest margin, late payment rate, charge-offs etc. and work on mitigating incoming challenges with program partners and introduce product and policy tweaks to improve core metrics. Customer Experience: ● Know the pulse of the customer and their needs, keep abreast of industry and competition moves, to deliver best in class customer experience across the entire customer and loan lifecycle.. QUALIFICATIONS Education: Master’s Degree in Business or related field Experience: ● 5+ years of relevant experience of working in the Product and Business Operations team for Car Loan product in leading NBFCs, Banks or lending Fintechs in India ● Experience in ideating, incubating and launching Car loan product initiatives with various stakeholders in the organization Technical Skills: ● Hands-on knowledge of Loan Product, Process and Policy design ● Experience in developing and enacting operating plans and strategies to increase efficiency and drive top-line and bottom-line growth ● Sound experience and knowledge of MS Office, Data Interpretation & Analysis, Stakeholder management, Partnership & Alliances management Soft Skills: ● Excellent communication and interpersonal skills ● Demonstrated experience of being empathetic with customers ● Problem-solving and critical-thinking skills