Job Description: Regional CEO

Company: K12 (A leading Education Service Provider)

Location: Bangalore, Karnataka
Reporting to: COO | Direct Reports: Zonal Heads (ZPH))

Executive Summary

We are seeking a high-calibre, strategic, and "hands-on" leader to spearhead our largest business territory. Bangalore represents the core of our operations, and we need a sophisticated professional who can transition the region from founder-led oversight to professional management. This role is designed for a "Smarter & Sharper" leader who balances high-level strategic thinking with a relentless commitment to ground-level execution.

Key Responsibilities

1. Strategic Operations & Governance

• Organizational Transition: Move the current reporting structure of  Zonal Heads away from the COO to this role, ensuring streamlined growth, communication and accountability.
• Operational Excellence: Identify bottlenecks in day-to-day school operations and implement scalable systems to improve efficiency and brand consistency.
• Business Growth: Not just "managing numbers" but identifying strategic levers to improve the Brand’s market position and student experience.

2. Sales, Admissions & Lead Management

• Field Sales Leadership: Drive the field sales teams to meet aggressive admission targets.
• Data-Driven Strategy: Analyse lead sources (BTL, Referral, etc.) and conversion funnels to optimize marketing spend and team efforts.
• BTL & Lead Generation: Focus on local marketing initiatives and field-level activities to ensure a consistent pipeline of walk-ins and inquiries.

3. Team Leadership & Mentorship

• Leading High-Potentials: Manage a team of Zonal Heads (many of whom are from Tier-1 institutes like IIM/MDI); must possess the "intellectual aura" and leadership presence to command respect.
• Capability Building: Upskill the current zonal team to shift from operational firefighting to strategic regional management.

4. Stakeholder & Expansion Support

• Collaboration: Work closely with the Expansion Team to provide operational insights for new school acquisitions/signings.
• Brand Stewardship: Act as the face of the brand in Bangalore, ensuring that every school meets the highest standards of the organization.

 

 

The Ideal Candidate

• Educational Background: MBA from a Tier-1/Tier-2 Institute (IIM, ISB, MDI, XLRI, IMT, etc.) is highly preferred.
• Experience: 10–15 years of experience, with a proven track record as a high-growth, operationally intensive distributed services/retail set ups.
• The "Roll-up-Sleeves" Mandate: This is NOT a "cubicle job." The candidate must be willing to spend significant time on the ground, visiting schools and meeting field teams.
• Analytical Rigor: Ability to deep-dive into P&L, conversion metrics, and operational KPIs.
• Persona: Sophisticated communicator with a strong leadership presence, yet humble enough to "get their hands dirty."

Key Performance Indicators (KPIs)

1. Admission Targets: Achievement of student enrolment goals across the Bangalore cluster.
2. Revenue Growth: Scaling the Bangalore business beyond the current 40% contribution.
3. Lead Conversion Rate: Improvement in source-wise conversion metrics.
4. Operational Quality: Standardization of school operations and brand hygiene across all locations.
5. Retention: Staff and student retention across the zone.