<div>The Country Head, India role is critical to the success of the RxB strategy, providing in<br /> region leadership. This position will require to delivering a best-in-class Global<br /> Operations Center to support goals and objectives of the parent organization in USA.<br /> Working with local partners and suppliers in India, maintaining the highest standards of<br /> professional performance, and conduct themself with honesty and integrity at all times.<br /> Key responsibilities will be as follows:<br />  Report to &lsquo;the CFO and SVP Product &amp;amp; IT&rsquo; for the operational and technical<br /> delivery, to build a highly productive GOC, acting in accordance with their<br /> requests and direction.<br />  Positively contribute to the development of strong practices, working effectively<br /> with colleagues in the parent organization to successfully achieve and support<br /> business objectives, ensuring the stable, profitable and successful growth of the<br /> GOC in India.<br />  Oversee and support the delivery of services in India by working closely with all<br /> functional heads including operations, product, data, IT and legal to ensure<br /> service delivery quality is achieved, is on time and to budget and in accordance<br /> with the defined goals.<br />  Define and build a strong high performing team in India with a scalable<br /> organization structure of India team.<br />  Acting as a POC for escalating any critical issue to the global heads in the parent<br /> company, as necessary.<br />  Identifying, developing and supporting needs of the parent organization through<br /> creative ideas and solutions by positioning GOC as a strategic partner.<br />  Development of strong operational processes with well-defined SOP&rsquo;s to deliver<br /> the necessary task and influencing a consistent and scalable process globally.<br />  Develop strong product development, data analytics and visualization teams and<br /> agile practices with ambition to position GOC as global innovation center,<br /> including deploying GenAI capabilities.<br />  Understand requirements and business objectives and work proactively with<br /> stakeholders to meet and deliver them.<br />  Support, advise and collaborate on technologies, initiatives and solutions,<br /> processes and standards.<br />  Providing strategic, technical and industry expertise and contributing to the<br /> identification, development of solutions.<br />  Represent GOC in a professional manner internally and externally, and achieve a<br /> high level of customer satisfaction for all work performed.<br />  Maintain expertise, knowledge and understanding of industry trends,<br /> developments and initiatives.<br />  Identify, develop, deliver and support opportunities for continuous improvement<br /> of GOC.<br />  Identify key metrics to tell the story of GOC progress and performance and<br /> overall impact to corporate.<br />  Encourage and facilitate a culture of trust, enjoyment and innovation.<br />  Assist in identifying, interviewing and recruiting staff as required for delivery.<br /> Experience and Qualifications</div> <div>The Country Head, India and APAC should possess experience and qualifications in the<br /> following:<br />  Proven track record in operations and technical roles as a leader of large<br /> organization in India.<br />  Experienced in client facing delivery management and leadership with highly<br /> effective Stakeholder Management and communication skills, including attending<br /> project, client and team meetings, and excellent presentation skills.<br />  Proven experience in leading the delivery of US Healthcare related portfolios.<br />  Strong and effective team leadership and management skills and experience of<br /> successfully managing, growing and supervising a team of 100+ professionals<br /> with a background in operations, consulting, technical engineering and project<br /> management professionals delivering services and solutions.<br />  Proven track record of scaling an organization by expanding talent, processes,<br /> practices, and vendors.</div>