Job Description
<p style="text-align:start; text-indent:0px; -webkit-text-stroke-width:0px; margin-bottom:12px"><span style="font-size:small"><span style="background:white"><span style="color:#222222"><span style="font-family:Arial, Helvetica, sans-serif"><span style="font-style:normal"><span style="font-variant-ligatures:normal"><span style="font-variant-caps:normal"><span style="font-weight:400"><span style="letter-spacing:normal"><span style="orphans:2"><span style="text-transform:none"><span style="widows:2"><span style="word-spacing:0px"><span style="white-space:normal"><span style="text-decoration-thickness:initial"><span style="text-decoration-style:initial"><span style="text-decoration-color:initial"><span style="vertical-align:middle"><b><span style="font-size:10.5pt"><span style="font-family:Arial, sans-serif"><span style="color:black">Principal Responsibilities</span></span></span></b></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p>
<p style="text-align:start; text-indent:0px; -webkit-text-stroke-width:0px; margin-bottom:11px"><span style="font-size:small"><span style="background:white"><span style="color:#222222"><span style="font-family:Arial, Helvetica, sans-serif"><span style="font-style:normal"><span style="font-variant-ligatures:normal"><span style="font-variant-caps:normal"><span style="font-weight:400"><span style="letter-spacing:normal"><span style="orphans:2"><span style="text-transform:none"><span style="widows:2"><span style="word-spacing:0px"><span style="white-space:normal"><span style="text-decoration-thickness:initial"><span style="text-decoration-style:initial"><span style="text-decoration-color:initial"><span style="vertical-align:middle"><span style="font-size:10.5pt"><span style="background:white"><span style="font-family:Arial, sans-serif"><span style="color:black">Customer relationship management at HIFSL NBFC performed through the following tasks:</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p>
<p style="text-align:start; text-indent:0px; -webkit-text-stroke-width:0px"><span style="font-size:small"><span style="background:white"><span style="color:#222222"><span style="font-family:Arial, Helvetica, sans-serif"><span style="font-style:normal"><span style="font-variant-ligatures:normal"><span style="font-variant-caps:normal"><span style="font-weight:400"><span style="letter-spacing:normal"><span style="orphans:2"><span style="text-transform:none"><span style="widows:2"><span style="word-spacing:0px"><span style="white-space:normal"><span style="text-decoration-thickness:initial"><span style="text-decoration-style:initial"><span style="text-decoration-color:initial"><span style="vertical-align:middle"><span style="font-size:10pt"><span style="font-family:Symbol"><span style="color:black">·</span></span></span><span style="font-size:10.5pt"><span style="background:white"><span style="font-family:Arial, sans-serif"><span style="color:black">Meeting LAS (loan against securities) needs of customers referred by INM Top-tier and Premier teams</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p>
<p style="text-align:start; text-indent:0px; -webkit-text-stroke-width:0px"><span style="font-size:small"><span style="background:white"><span style="color:#222222"><span style="font-family:Arial, Helvetica, sans-serif"><span style="font-style:normal"><span style="font-variant-ligatures:normal"><span style="font-variant-caps:normal"><span style="font-weight:400"><span style="letter-spacing:normal"><span style="orphans:2"><span style="text-transform:none"><span style="widows:2"><span style="word-spacing:0px"><span style="white-space:normal"><span style="text-decoration-thickness:initial"><span style="text-decoration-style:initial"><span style="text-decoration-color:initial"><span style="vertical-align:middle"><span style="font-size:10pt"><span style="font-family:Symbol"><span style="color:black">·</span></span></span><span style="font-size:10.5pt"><span style="background:white"><span style="font-family:Arial, sans-serif"><span style="color:black">Managing end-to-end customer lifecycle at HIFSL –</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p>
<p style="text-align:start; text-indent:0px; -webkit-text-stroke-width:0px"><span style="font-size:small"><span style="background:white"><span style="color:#222222"><span style="font-family:Arial, Helvetica, sans-serif"><span style="font-style:normal"><span style="font-variant-ligatures:normal"><span style="font-variant-caps:normal"><span style="font-weight:400"><span style="letter-spacing:normal"><span style="orphans:2"><span style="text-transform:none"><span style="widows:2"><span style="word-spacing:0px"><span style="white-space:normal"><span style="text-decoration-thickness:initial"><span style="text-decoration-style:initial"><span style="text-decoration-color:initial"><span style="vertical-align:middle"><span style="font-size:10pt"><span style="font-family:"Courier New""><span style="color:black">o </span></span></span><span style="font-size:10.5pt"><span style="background:white"><span style="font-family:Arial, sans-serif"><span style="color:black">Offering product solutions in line with customer requirements,</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p>
<p style="text-align:start; text-indent:0px; -webkit-text-stroke-width:0px"><span style="font-size:small"><span style="background:white"><span style="color:#222222"><span style="font-family:Arial, Helvetica, sans-serif"><span style="font-style:normal"><span style="font-variant-ligatures:normal"><span style="font-variant-caps:normal"><span style="font-weight:400"><span style="letter-spacing:normal"><span style="orphans:2"><span style="text-transform:none"><span style="widows:2"><span style="word-spacing:0px"><span style="white-space:normal"><span style="text-decoration-thickness:initial"><span style="text-decoration-style:initial"><span style="text-decoration-color:initial"><span style="vertical-align:middle"><span style="font-size:10pt"><span style="font-family:"Courier New""><span style="color:black">o </span></span></span><span style="font-size:10.5pt"><span style="background:white"><span style="font-family:Arial, sans-serif"><span style="color:black">Structuring the loan/collaterals,</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p>
<p style="text-align:start; text-indent:0px; -webkit-text-stroke-width:0px"><span style="font-size:small"><span style="background:white"><span style="color:#222222"><span style="font-family:Arial, Helvetica, sans-serif"><span style="font-style:normal"><span style="font-variant-ligatures:normal"><span style="font-variant-caps:normal"><span style="font-weight:400"><span style="letter-spacing:normal"><span style="orphans:2"><span style="text-transform:none"><span style="widows:2"><span style="word-spacing:0px"><span style="white-space:normal"><span style="text-decoration-thickness:initial"><span style="text-decoration-style:initial"><span style="text-decoration-color:initial"><span style="vertical-align:middle"><span style="font-size:10pt"><span style="font-family:"Courier New""><span style="color:black">o </span></span></span><span style="font-size:10.5pt"><span style="background:white"><span style="font-family:Arial, sans-serif"><span style="color:black">Loan pricing,</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p>
<p style="text-align:start; text-indent:0px; -webkit-text-stroke-width:0px"><span style="font-size:small"><span style="background:white"><span style="color:#222222"><span style="font-family:Arial, Helvetica, sans-serif"><span style="font-style:normal"><span style="font-variant-ligatures:normal"><span style="font-variant-caps:normal"><span style="font-weight:400"><span style="letter-spacing:normal"><span style="orphans:2"><span style="text-transform:none"><span style="widows:2"><span style="word-spacing:0px"><span style="white-space:normal"><span style="text-decoration-thickness:initial"><span style="text-decoration-style:initial"><span style="text-decoration-color:initial"><span style="vertical-align:middle"><span style="font-size:10pt"><span style="font-family:"Courier New""><span style="color:black">o </span></span></span><span style="font-size:10.5pt"><span style="background:white"><span style="font-family:Arial, sans-serif"><span style="color:black">Developing and getting loan proposals approved,</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p>
<p style="text-align:start; text-indent:0px; -webkit-text-stroke-width:0px"><span style="font-size:small"><span style="background:white"><span style="color:#222222"><span style="font-family:Arial, Helvetica, sans-serif"><span style="font-style:normal"><span style="font-variant-ligatures:normal"><span style="font-variant-caps:normal"><span style="font-weight:400"><span style="letter-spacing:normal"><span style="orphans:2"><span style="text-transform:none"><span style="widows:2"><span style="word-spacing:0px"><span style="white-space:normal"><span style="text-decoration-thickness:initial"><span style="text-decoration-style:initial"><span style="text-decoration-color:initial"><span style="vertical-align:middle"><span style="font-size:10pt"><span style="font-family:"Courier New""><span style="color:black">o </span></span></span><span style="font-size:10.5pt"><span style="background:white"><span style="font-family:Arial, sans-serif"><span style="color:black">Onboarding the customer,</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p>
<p style="text-align:start; text-indent:0px; -webkit-text-stroke-width:0px"><span style="font-size:small"><span style="background:white"><span style="color:#222222"><span style="font-family:Arial, Helvetica, sans-serif"><span style="font-style:normal"><span style="font-variant-ligatures:normal"><span style="font-variant-caps:normal"><span style="font-weight:400"><span style="letter-spacing:normal"><span style="orphans:2"><span style="text-transform:none"><span style="widows:2"><span style="word-spacing:0px"><span style="white-space:normal"><span style="text-decoration-thickness:initial"><span style="text-decoration-style:initial"><span style="text-decoration-color:initial"><span style="vertical-align:middle"><span style="font-size:10pt"><span style="font-family:"Courier New""><span style="color:black">o </span></span></span><span style="font-size:10.5pt"><span style="background:white"><span style="font-family:Arial, sans-serif"><span style="color:black">Supporting ongoing transactions and servicing,</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p>
<p style="text-align:start; text-indent:0px; -webkit-text-stroke-width:0px"><span style="font-size:small"><span style="background:white"><span style="color:#222222"><span style="font-family:Arial, Helvetica, sans-serif"><span style="font-style:normal"><span style="font-variant-ligatures:normal"><span style="font-variant-caps:normal"><span style="font-weight:400"><span style="letter-spacing:normal"><span style="orphans:2"><span style="text-transform:none"><span style="widows:2"><span style="word-spacing:0px"><span style="white-space:normal"><span style="text-decoration-thickness:initial"><span style="text-decoration-style:initial"><span style="text-decoration-color:initial"><span style="vertical-align:middle"><span style="font-size:10pt"><span style="font-family:"Courier New""><span style="color:black">o </span></span></span><span style="font-size:10.5pt"><span style="background:white"><span style="font-family:Arial, sans-serif"><span style="color:black">Keeping the customer informed on the loan account, collateral securities etc.</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p>
<p style="text-align:start; text-indent:0px; -webkit-text-stroke-width:0px"><span style="font-size:small"><span style="background:white"><span style="color:#222222"><span style="font-family:Arial, Helvetica, sans-serif"><span style="font-style:normal"><span style="font-variant-ligatures:normal"><span style="font-variant-caps:normal"><span style="font-weight:400"><span style="letter-spacing:normal"><span style="orphans:2"><span style="text-transform:none"><span style="widows:2"><span style="word-spacing:0px"><span style="white-space:normal"><span style="text-decoration-thickness:initial"><span style="text-decoration-style:initial"><span style="text-decoration-color:initial"><span style="vertical-align:middle"><span style="font-size:10pt"><span style="font-family:"Courier New""><span style="color:black">o </span></span></span><span style="font-size:10.5pt"><span style="background:white"><span style="font-family:Arial, sans-serif"><span style="color:black">Meeting relevant policies and procedures and governance standards</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p>
<p style="text-align:start; text-indent:0px; -webkit-text-stroke-width:0px"><span style="font-size:small"><span style="background:white"><span style="color:#222222"><span style="font-family:Arial, Helvetica, sans-serif"><span style="font-style:normal"><span style="font-variant-ligatures:normal"><span style="font-variant-caps:normal"><span style="font-weight:400"><span style="letter-spacing:normal"><span style="orphans:2"><span style="text-transform:none"><span style="widows:2"><span style="word-spacing:0px"><span style="white-space:normal"><span style="text-decoration-thickness:initial"><span style="text-decoration-style:initial"><span style="text-decoration-color:initial"><span style="vertical-align:middle"><span style="font-size:10pt"><span style="font-family:"Courier New""><span style="color:black">o </span></span></span><span style="font-size:10.5pt"><span style="background:white"><span style="font-family:Arial, sans-serif"><span style="color:black">Delivering on expected customer experience standards</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p>
<p style="text-align:start; text-indent:0px; -webkit-text-stroke-width:0px"><span style="font-size:small"><span style="background:white"><span style="color:#222222"><span style="font-family:Arial, Helvetica, sans-serif"><span style="font-style:normal"><span style="font-variant-ligatures:normal"><span style="font-variant-caps:normal"><span style="font-weight:400"><span style="letter-spacing:normal"><span style="orphans:2"><span style="text-transform:none"><span style="widows:2"><span style="word-spacing:0px"><span style="white-space:normal"><span style="text-decoration-thickness:initial"><span style="text-decoration-style:initial"><span style="text-decoration-color:initial"><span style="vertical-align:bottom"><b><span style="font-size:10pt"><span style="font-family:Arial, sans-serif"><span style="color:black">Qualifications - External</span></span></span></b></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p>
<p style="text-align:start; text-indent:0px; -webkit-text-stroke-width:0px; margin-bottom:12px"><span style="font-size:small"><span style="background:white"><span style="color:#222222"><span style="font-family:Arial, Helvetica, sans-serif"><span style="font-style:normal"><span style="font-variant-ligatures:normal"><span style="font-variant-caps:normal"><span style="font-weight:400"><span style="letter-spacing:normal"><span style="orphans:2"><span style="text-transform:none"><span style="widows:2"><span style="word-spacing:0px"><span style="white-space:normal"><span style="text-decoration-thickness:initial"><span style="text-decoration-style:initial"><span style="text-decoration-color:initial"><span style="vertical-align:middle"><b><u><span style="font-size:10.5pt"><span style="font-family:Arial, sans-serif"><span style="color:black">Qualification Requirement:</span></span></span></u></b></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p>
<p style="text-align:start; text-indent:0px; -webkit-text-stroke-width:0px"><span style="font-size:small"><span style="background:white"><span style="color:#222222"><span style="font-family:Arial, Helvetica, sans-serif"><span style="font-style:normal"><span style="font-variant-ligatures:normal"><span style="font-variant-caps:normal"><span style="font-weight:400"><span style="letter-spacing:normal"><span style="orphans:2"><span style="text-transform:none"><span style="widows:2"><span style="word-spacing:0px"><span style="white-space:normal"><span style="text-decoration-thickness:initial"><span style="text-decoration-style:initial"><span style="text-decoration-color:initial"><span style="vertical-align:middle"><span style="font-size:10pt"><span style="font-family:Symbol"><span style="color:black">·</span></span></span><span style="font-size:10.5pt"><span style="background:white"><span style="font-family:Arial, sans-serif"><span style="color:black">Graduate or a post graduate degree such as MBA or professional qualification like CA</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p>
<p style="text-align:start; text-indent:0px; -webkit-text-stroke-width:0px"><span style="font-size:small"><span style="background:white"><span style="color:#222222"><span style="font-family:Arial, Helvetica, sans-serif"><span style="font-style:normal"><span style="font-variant-ligatures:normal"><span style="font-variant-caps:normal"><span style="font-weight:400"><span style="letter-spacing:normal"><span style="orphans:2"><span style="text-transform:none"><span style="widows:2"><span style="word-spacing:0px"><span style="white-space:normal"><span style="text-decoration-thickness:initial"><span style="text-decoration-style:initial"><span style="text-decoration-color:initial"><span style="vertical-align:middle"><span style="font-size:10pt"><span style="font-family:Symbol"><span style="color:black">·</span></span></span><span style="font-size:10.5pt"><span style="background:white"><span style="font-family:Arial, sans-serif"><span style="color:black">Relevant working experience/understanding in a front line or business function. Experience in wealth management/capital market, lending products etc. is preferred </span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p>
<p style="text-align:start; text-indent:0px; -webkit-text-stroke-width:0px"><span style="font-size:small"><span style="background:white"><span style="color:#222222"><span style="font-family:Arial, Helvetica, sans-serif"><span style="font-style:normal"><span style="font-variant-ligatures:normal"><span style="font-variant-caps:normal"><span style="font-weight:400"><span style="letter-spacing:normal"><span style="orphans:2"><span style="text-transform:none"><span style="widows:2"><span style="word-spacing:0px"><span style="white-space:normal"><span style="text-decoration-thickness:initial"><span style="text-decoration-style:initial"><span style="text-decoration-color:initial"><span style="vertical-align:middle"><span style="font-size:10pt"><span style="font-family:Symbol"><span style="color:black">·</span></span></span><span style="font-size:10.5pt"><span style="background:white"><span style="font-family:Arial, sans-serif"><span style="color:black">5 years or more of work experience</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p>
