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Account Manager | Scrabble

Posted on April 13, 2023

Job Description

<div><b>&nbsp;Account manager ( Paid Marketing&nbsp;) - Client servicing role.( Please look for people from Agency background)</b></div> <div> <p><strong>Role:</strong>&nbsp;Account Manager (Paid Marketing)</p> <p><strong>Company Industry:&nbsp;</strong>Marketing and Advertising</p> <p><strong>Experience:</strong>&nbsp;5-10 years</p> <p><strong>Education:&nbsp;</strong>Bachelor&rsquo;s degree or equivalent</p> <p><b>Budget : 7 LPA -12 LPA</b></p> <p>&nbsp;</p> <p>JOB DESCRIPTION:</p> <p>As an Account Manager, you will be the senior-most account person dedicated to the long-term delivery of work on a group of accounts. You will be partnering with the Art/Creative Directors to identify client needs, develop long-term work plans, determine solutions to client business challenges, and manage client contact. You will have to develop a thorough understanding of our clients and drive customer engagement as you will be responsible for streamlining processes for the entire client lifecycle from on-boarding to churn. Client interaction will be primarily driven by your team. You will be expected to provide guidance to the team and engage with clients during escalations.</p> <p>&nbsp;</p> <p><strong>Key Responsibilities</strong></p> <ul> <li>Day to day management and successful long-term relationships with different accounts.</li> <li>Handling operations and client management</li> <li>Managing a team of key account managers.</li> <li>End to end project management</li> <li>Briefing the creative team, helping in the creation of a concept.</li> <li>Facilitating communication between Client Service Operations &amp; other business units to ensure an effective operating environment.</li> <li>Focusing on the strategic aspects of maintaining and growing long-term relationships.</li> <li>Establishing growth plans for teams and managed accounts</li> <li>Strategizing and executing campaigns for clients.</li> <li>Identifying prospective clients, establishing strategic partnerships and alliances</li> <li>Working with senior management keeping them informed of new developments, service issues and new business opportunities.</li> <li>Work with Planners to develop and drive brand strategy</li> <li>Ensure client deliverables meet strategy requirements</li> <li>Understand client business problems and identify initiatives and resources to provide</li> </ul> <p>&nbsp;</p> <p><strong>Preferred Requirements:</strong></p> <ul> <li>BS/BA/MBA degree</li> <li>A minimum of 5-8 years of related experience, preferably in digital marketing or in an advertising agency.</li> <li>Experience in social media marketing (organic &amp; paid)</li> <li>Leadership and management skills.</li> <li>Experience in relationship management, strong verbal and written communications skills</li> </ul> </div>
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