Ecommerce Manager - Shabna | Scrabble
Posted on July 11, 2025
Job Description
Strategic Leadership:
• Develop and execute a comprehensive e-commerce strategy aligned with business objectives.
• Manage and drive P&L, revenue growth, MIS management.
• Drive revenue, profitability, and customer acquisition targets for all online sales channels.
• Manage product and pricing strategy across all digital touchpoints.
• Identify new opportunities for growth, including marketplaces, international expansion, and strategic partnerships.
• Ability to present direction and clear reporting to the senior management weekly for all digital channels, with clearly defined monthly and annual digital goals.
Performance Marketing & Customer Acquisition:
• Work closely with the performance team to optimize paid media (Amazon, Flipkart, Qcomm, Google Ads, Meta, and affiliate programs).
• Work closely with Design teams to optimise Advertising and Listing content.
• Drive organic growth through SEO, content marketing, and social commerce including influencer collaborations.
• Develop and oversee CRM strategies for customer retention and engagement.
• Work closely with the performance team to optimize paid media (Amazon, Flipkart, Qcomm, Google Ads, Meta, and affiliate programs).
• Work closely with Design teams to optimise Advertising and Listing content.
• Drive organic growth through SEO, content marketing, and social commerce including influencer collaborations.
• Develop and oversee CRM strategies for customer retention and engagement.
Operations & Analytics:
• Lead e-commerce operations, including order fulfillment, logistics, and customer service.
• Leverage data analytics to track KPIs, customer behavior, and campaign performance.
• Implement A/B testing and data-driven insights to enhance e-commerce conversion rates.
• Lead e-commerce operations, including order fulfillment, logistics, and customer service.
• Leverage data analytics to track KPIs, customer behavior, and campaign performance.
• Implement A/B testing and data-driven insights to enhance e-commerce conversion rates.
Team & Stakeholder Management:
• Build and lead a high-performing e-commerce team.
• Collaborate with product, finance, and operations teams to streamline processes and optimize inventory management.
• Manage relationships with external partners, agencies, and tech vendors.
• Build and lead a high-performing e-commerce team.
• Collaborate with product, finance, and operations teams to streamline processes and optimize inventory management.
• Manage relationships with external partners, agencies, and tech vendors.
