Senior Analyst 2 Infrastructure Services

Job Summary

The Senior Analyst 2 Infrastructure Services will play a critical role in managing and optimizing EMC Storage solutions for DXC. This position requires a deep understanding of storage technologies and the ability to provide operational support in a dynamic environment. The successful candidate will contribute to the organization's goals by ensuring high availability and performance of storage systems.

Responsibilities

• Administer, design, and implement EMC Storage arrays including Symmetrix, VMAX, PMAX, Unity, XtremIO, Isilon, and VNX.
• Configure and manage SRDF and TimeFinder in EMC storage environments.
• Conduct performance analysis of storage arrays and optimize performance.
• Design, configure, and troubleshoot Fabric Environments with Brocade and Cisco switches.
• Manage and administer ECC, ensuring efficient operation and support.
• Provide operational support on a 24x7 rotation basis, resolving issues quickly to ensure customer satisfaction.
• Administer and troubleshoot CIFS shares and NFS exports, including storage provisioning, LUN creation, masking, and mapping.
• Collaborate with hardware vendors and EMC support to resolve complex hardware issues.

Qualifications

• Total Experience: Minimum 6-10 years.
• Relevant Experience: 5-8 years in EMC Storage administration and design.
• Strong knowledge of EMC storage technologies and performance optimization.
• In-depth knowledge of ITIL processes including Incident Management, Problem Management, Configuration Management, and Change Management.
• Hands-on experience with storage management applications such as Storage Essentials and ECC.
• System administration experience on HPUX or Sun Solaris, with knowledge of Volume Manager concepts.
• Scripting knowledge is required.
• Certifications in EMC technology are an added advantage.

Preferred Skills

• Interpersonal sensitivity and customer responsiveness.
• Leadership skills and the ability to communicate complex technical content simply.
• Strong consulting skills, flexibility, and resourcefulness.
• Exposure to global customers and project work.
• Good written and verbal communication skills.
• Service and customer-oriented mindset, with the ability to work under pressure.

Experience

• Minimum of 6-10 years of total experience with 5-8 years of relevant experience in EMC Storage technologies.

Environment

• Work Type: Full-time
• Work Mode: Hybrid
• Job Location: Bangalore, Chennai, Hyderabad, Pune, Mumbai, Noida, Gurugram.

Salary

• Estimated Salary Range: ₹1,800,000 per annum.

Growth Opportunities

• Opportunities for career advancement within the organization, including potential leadership roles in infrastructure services.

Benefits

• Comprehensive benefits package including health insurance, paid leave, and flexible work policies.