<div>Manager HR - East<br /> Location: Kolkata<br /> Department: Human Resources<br /> Grade: IL4/IL3-Manager /Sr Manager<br /> Organizational relationships<br /> Reports to: Zonal HR Head &ndash; Human Resources-North &amp; East<br /> Purpose of the Job</div> <div>Manage end to end Human Resource service delivery in the entire Zone efficiently<br /> and effectively.<br /> To build and sustain human resource practices &amp; services and ensure alignment<br /> with the business.</div> <div>Key responsibilities</div> <div>Understand the business &amp; growth plans of the B-100 locations plan the<br /> Manpower requirements to meet the business needs<br /> Ensure all positions are filled up with quality manpower within the timelines and<br /> ensure backups for all critical identified roles<br /> Develop and maintain good relationship with Institutes, Universities, employment<br /> agencies and other recruitment sources<br /> Ensuring smooth employee on-boarding experience.<br /> Responsible for driving employee engagement across the zone through<br /> engagement / welfare /communication activities<br /> Strengthen employee relations in the geography &amp; facilitate timely resolution of all<br /> employee related queries/ issues<br /> Responsible for implementation of Performance Management processes and drive<br /> its various stages, like employees&rsquo; Key Performance Indicators (KPIs) creation and<br /> assessment; finalization of employee performance ratings; facilitating annual<br /> employee performance feedbacks and employee performance improvement<br /> processes.<br /> Responsible for implementing efficient and fair rewards and recognition practices.<br /> Responsible for liaison with the business managers and external vendor to ensure<br /> labour law compliance at all the branch locations in the geography.<br /> Driving Great Place to Work initiatives to enhance the employee experience about<br /> our work place.<br /> Behavioral Competencies Good negotiation skills</div> <div>Very strong interpersonal effectiveness and communication skills.</div> <div>Role Specific Competencies:</div> <div>Business Understanding/ Acumen<br /> Very strong interpersonal effectiveness and communication skills<br /> Influencing skills<br /> Working with Teams<br /> Sound Negotiation skills<br /> Counseling &amp; Mentoring skills<br /> Analytical thinking<br /> In-depth knowledge of all HR processes and practices</div> <div>Formal Qualifications / Prior<br /> Work Exp</div> <div>2 year full time Post Graduate Diploma or Degree in Management / MBA with<br /> specialization in Human Resources<br /> 7 &ndash; 10 years work experience in various aspects of HR &ndash; Recruitment, L&amp;D,<br /> Employee Relations, Performance Mgt.</div>