Head of Growth | Scrabble & Jigsaw
Posted on October 8, 2024
Job Description
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<p>Growth Strategy Development:</p>
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<p>○ Develop and execute a holistic growth strategy to scale customer acquisition</p>
<p>across multiple channels (paid & organic).</p>
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<p>○ Own the demand generation strategy and execution, focusing on improving</p>
<p>qualified leads, increasing conversion rates, and growing the pipeline.</p>
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<p>Data-Driven Acquisition & Funnel Optimization:</p>
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<p>○ Analyze customer journeys and develop solutions to enhance conversion at every stage of the funnel.</p>
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<p>○ Drive continuous optimization of inbound and outbound efforts through A/B testing, multi channel attribution models, and audience segmentation.</p>
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<p>○ Architect and refine attribution frameworks to measure the impact of campaigns and accurately track ROI across paid and organic channels.</p>
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<p>○ Utilize advanced analytics and customer data to refine segmentation, target audiences effectively, and personalize acquisition efforts.</p>
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<p>Cross-Functional Collaboration:</p>
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<p>○ Collaborate with product, engineering, and sales teams to align growth strategies</p>
<p>with Plivo’s long-term business goals.</p>
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<p>○ Work closely with the executive leadership to own growth objectives, KPIs, and</p>
<p>forecasting.</p>
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<p>Performance Campaign Management:</p>
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<p>○ Lead the digital growth team in building and executing performance campaigns across search, social, display, and email to acquire high-quality leads and optimize customer acquisition cost (CAC).</p>
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<p>○ Manage SEO, SEM, and content strategies to drive traffic, improve rankings to increase qualified leads.</p>
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<p>Leadership & Team Development:</p>
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<p>○ Lead and mentor a high-performing growth team, ensuring alignment with Plivo’s</p>
<p>strategic objectives and fostering a culture of continuous improvement.</p>
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<p>○ Provide actionable insights to internal stakeholders and develop strategic</p>
<p>recommendations for ongoing growth initiatives.</p>
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<p>○ Hire, manage, and retain top talent, ensuring the growth team’s structure</p>
<p>supports Plivo’s scaling ambitions.</p>
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