Category Lead | Scrabble
Posted on June 21, 2024
Job Description
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<p>Are you passionate about elevating GMV targets and dedicated to ensuring customer satisfaction, growth, and retention in the world of cross-border e-commerce? Join us – your expertise is what we're searching for!</p>
<p>Requirements:</p>
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<p>● Bachelor’s or Master’s in Business Management, marketing or related field.</p>
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<p>● 3-5 years of total experience; Ecommerce/Cross border trade experience will be</p>
<p>an added advantage.</p>
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<p>● Strong written and verbal communication skills.</p>
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<p>● Strong interest in Customer satisfaction, Retention & Growth, must have an</p>
<p>analytical bent and knack for problem solving.</p>
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<p>● Ability to analyze data & map out global trends.</p>
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<p>● Strong interpersonal skills, cross functional collaboration and a team player.</p>
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<p>● Ability to operate in a fast paced environment by prioritizing & strategizing</p>
<p>efficiently.</p>
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<p>● Presence in the D2C Community would be a plus.</p>
<p>Job Responsibilities</p>
<p>Strategic Planning-</p>
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<p>● Track SKU behaviors on marketplaces using data analysis and consumer’s</p>
<p>needs & buying patterns.</p>
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<p>● Conduct Competitive Mapping & develop and implement pricing strategies.</p>
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<p>● Develop go-to-market strategies for launches, campaigns, and category-specific</p>
<p>events.</p>
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<p>● Drive revenue and growth across categories by enhancing brand presence,</p>
<p>expanding customer base, and fostering retention.</p>
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<p>● Formulate and execute merchandising strategies, achieving acquisition,</p>
<p>retention, and CRM goals for respective categories.</p>
<p>Growth Optimization-</p>
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<p>● Identify and capitalize on opportunities, leveraging data insights to boost GMV or</p>
<p>top-line performance.</p>
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<p>● Researching and analyzing the data and market insights to increase marketplace</p>
<p>growth for the given category.</p>
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<p>● Map out all of the customer journeys to improve and optimize the eCommerce</p>
<p>sales funnel.</p>
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</ul>
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