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Category Lead | Scrabble

Posted on June 21, 2024

Job Description

Are you passionate about elevating GMV targets and dedicated to ensuring customer satisfaction, growth, and retention in the world of cross-border e-commerce? Join us – your expertise is what we're searching for!

Requirements:

  • ●  Bachelor’s or Master’s in Business Management, marketing or related field.

  • ●  3-5 years of total experience; Ecommerce/Cross border trade experience will be

    an added advantage.

  • ●  Strong written and verbal communication skills.

  • ●  Strong interest in Customer satisfaction, Retention & Growth, must have an

    analytical bent and knack for problem solving.

  • ●  Ability to analyze data & map out global trends.

  • ●  Strong interpersonal skills, cross functional collaboration and a team player.

  • ●  Ability to operate in a fast paced environment by prioritizing & strategizing

    efficiently.

  • ●  Presence in the D2C Community would be a plus.

    Job Responsibilities

    Strategic Planning-

  • ●  Track SKU behaviors on marketplaces using data analysis and consumer’s

    needs & buying patterns.

  • ●  Conduct Competitive Mapping & develop and implement pricing strategies.

  • ●  Develop go-to-market strategies for launches, campaigns, and category-specific

    events.

  • ●  Drive revenue and growth across categories by enhancing brand presence,

    expanding customer base, and fostering retention.

  • ●  Formulate and execute merchandising strategies, achieving acquisition,

    retention, and CRM goals for respective categories.

    Growth Optimization-

  • ●  Identify and capitalize on opportunities, leveraging data insights to boost GMV or

    top-line performance.

  • ●  Researching and analyzing the data and market insights to increase marketplace

    growth for the given category.

  • ●  Map out all of the customer journeys to improve and optimize the eCommerce

    sales funnel.

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