Business Development Manager

Company Overview

The Kachori Story is a rapidly expanding F&B brand known for its authentic and delicious kachoris. As a founder-led organization, it emphasizes quality, customer experience, and strategic growth. The company fosters a dynamic and entrepreneurial culture, encouraging innovation and ownership among its team members.

Job Summary

The Business Development Manager will play a pivotal role in driving the expansion and operational excellence of The Kachori Story in Gurugram and surrounding markets. This role involves identifying new growth opportunities, managing multiple outlets, and ensuring consistent brand standards. The successful candidate will be responsible for executing expansion strategies, overseeing day-to-day operations, and contributing to the company's overall growth objectives.

Responsibilities

• Drive business expansion by identifying, evaluating, and executing new outlet and partnership opportunities in Gurugram and nearby regions.
• Manage day-to-day operations across multiple outlets, ensuring consistency in quality, service, and brand standards.
• Maintain a growth mindset by continuously exploring strategic scaling opportunities beyond incremental growth.
• Train, mentor, and lead high-performing store and operations teams; develop a strong talent pipeline for future expansion.
• Own P&L management for assigned outlets/regions, tracking revenue, costs, and margins, and implementing corrective actions as needed.
• Build and maintain relationships with vendors, landlords, and platform partners (such as Zomato, Swiggy) to support expansion and operational performance.
• Provide regular reports to founders and leadership on growth pipeline, outlet performance, and market opportunities.

Qualifications

• 3+ years of experience in business development, multi-unit operations, or a similar growth-focused role.
• Strong business acumen with the ability to identify and capitalize on growth opportunities.
• Proven leadership experience managing and developing teams across multiple locations.
• Solid understanding of P&L management, cost control, and operational metrics.
• Excellent communication and relationship management skills, capable of working directly with founders and external partners.
• Experience in F&B, QSR, or retail sectors is strongly preferred.
• Educational qualifications: Bachelor’s degree in Business, Management, Hospitality, or related fields.

Preferred Skills

• Strategic thinking with a proactive approach to scaling business operations.
• Hands-on experience in vendor negotiations and platform partnerships.
• Ability to work in a fast-paced, entrepreneurial environment.
• Willingness to travel across outlets and be actively involved in operations when necessary.

Experience

• Minimum of 3+ years in relevant roles, with a focus on multi-unit management, business development, or operations within the F&B or retail industry.

Environment

• The role is onsite in Gurugram, with multi-location travel expected.
• The work environment is fast-paced, entrepreneurial, and collaborative, requiring hands-on involvement in daily operations and strategic planning.
• The position involves working 6 days a week as part of a dynamic team led by the founders and leadership.

Salary

• Not specified; competitive salary package commensurate with experience and qualifications.

GrowthOpportunities

• Opportunity to be part of a high-growth, founder-led brand at a critical expansion stage.
• Potential to advance into senior leadership roles as the company scales.
• Influence the brand’s expansion strategy into new markets beyond Gurugram.

Benefits

• Not specified; likely includes performance-based incentives, growth opportunities, and a dynamic work environment aligned with startup culture.