<ul> <li aria-level="1" dir="ltr"> <p dir="ltr" role="presentation"><b id="docs-internal-guid-c3bd2135-7fff-a625-21f7-90bceda67a74">Own the end-to-end pre-sales funnel &mdash; from first contact to sales handoff</b></p> </li> <li aria-level="1" dir="ltr"> <p dir="ltr" role="presentation"><b id="docs-internal-guid-c3bd2135-7fff-a625-21f7-90bceda67a74">Manage and train in-house + outsourced pre-sales team to drive conversions</b></p> </li> <li aria-level="1" dir="ltr"> <p dir="ltr" role="presentation"><b id="docs-internal-guid-c3bd2135-7fff-a625-21f7-90bceda67a74">Build and manage innovative touch-points and journeys (AI + human calling, email, text) and CRM systems for speed and conversion</b></p> </li> <li aria-level="1" dir="ltr"> <p dir="ltr" role="presentation"><b id="docs-internal-guid-c3bd2135-7fff-a625-21f7-90bceda67a74">Work closely with growth and sales to refine targets, journeys, and outcomes&quot;</b></p> </li> <li aria-level="1" dir="ltr"> <p dir="ltr" role="presentation"><b id="docs-internal-guid-4a5c7d60-7fff-c9fb-93aa-b36c996dceab">Sales mindset - drives lead-to-visit conversions owning the presales funnel.</b></p> </li> <li aria-level="1" dir="ltr"> <p dir="ltr" role="presentation"><b id="docs-internal-guid-4a5c7d60-7fff-c9fb-93aa-b36c996dceab">Comfortable working with tech/product - to build, improve, and scale tools like CRM, AI calling, and chatbots.</b></p> </li> <li aria-level="1" dir="ltr"> <p dir="ltr" role="presentation"><b id="docs-internal-guid-4a5c7d60-7fff-c9fb-93aa-b36c996dceab">Team &amp; CX focus - leads callers and ensures every customer gets quick, high-quality service.</b></p> </li> <li aria-level="1" dir="ltr"> <p dir="ltr" role="presentation"><b id="docs-internal-guid-4a5c7d60-7fff-c9fb-93aa-b36c996dceab">Data-driven - tracks conversion metrics and works with sales and growth to improve results.&quot;</b></p> </li> </ul>